Lead UX & UI Designer

Clarion Housing Group; Rochester; Hybrid; GBP 58,000 - 68,000; Full time

Job summary

A leading housing organization is seeking a Lead UX/UI Designer to enhance user experiences across digital products. You will manage a team, improve complex journeys, and promote accessible design. Ideal candidates have experience with Figma, a strong design portfolio, and excellent communication skills. This hybrid role offers the flexibility of working from London with occasional travel. Join a dedicated Product & UX team aiming to make a genuine impact for users.

Benefits

Flexible working options

Comprehensive benefits

Qualifications

• Strong design portfolio showcasing services, websites, or tools.
• Experience in designing websites, portals, and internal tools.
• Experience in housing, public services, or regulated sectors is a plus.

Responsibilities

• Lead a small team of designers working closely with Product and Change teams.
• Manage and mentor other designers.
• Run user research and testing.

Skills

Strong communication and collaboration skills

Experience using Figma and Storybook

Knowledge of accessibility (WCAG) and inclusive design

Good understanding of front-end development

Managing design work across multiple projects

Job description

Overview

Location: Hybrid with London base location

Salary: £58,173 to £67,358 per annum

Hours: 36 hours per week – flexible options considered

Contract Type: Permanent

Are you a senior experience designer who wants to make a difference?

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

At Clarion Housing Group, we’re making websites and apps that are simpler, more accessible, and more useful. We design for a wide range of use cases — from residents managing their homes and tenancies, to buyers looking for a new property, and staff working behind the scenes.

We’re now hiring a Lead UX/UI Designer to help us improve these experiences.

What you'll be doing

You’ll lead a small team of designers, working closely with:

• Product and Change teams
• In-house software engineers
• External agencies

Your work will include:

• Managing and mentoring other designers
• Designing websites, portals, and internal tools
• Improving complex journeys and back-office processes
• Co-creating components with front-end developers
• Owning and evolving our design system (Figma + Storybook)
• Running user research and testing
• Turning insights into wireframes, prototypes, and final designs
• Promoting accessible, inclusive design

What we’re looking for

• A strong design portfolio (services, websites, or tools)
• Experience using Figma and Storybook
• Knowledge of accessibility (WCAG) and inclusive design
• Good understanding of front-end development
• Strong communication and collaboration skills
• Experience working with technical and non-technical teams
• Confidence managing design work across multiple projects

Experience in housing, public services, or regulated sectors would be an advantage, as would line management experience.

Why join Clarion?

This is your chance to use design to make a real difference — for people looking for homes, managing their tenancy, or doing vital work behind the scenes.

You’ll join a growing Product & UX team that values simplicity, accessibility, and teamwork.

If this sounds like an opportunity for you then please review the full role profile before applying — Lead UX / UI Designer.

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle — dive in and find out more here.

Not sure who we are and what we do; visit our website to learn more.

Closing Date: Thursday 5th February 2026 at midnight.

Interviews are likely to be held on: Friday 6th February and Monday 8th February 2026.

This is a hybrid role with a base location in London. Candidates should expect to work from the office up to 1 day per week. Occasional travel may also be required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.