Lead Support Coordinator - Social Care

Home Group Limited; Torquay; On-site; GBP 13,000 - 16,000; Part time

Job summary

A leading support organization in Torquay is seeking a Lead Support Coordinator to assist customers with complex needs in achieving greater independence. The role is part-time, offering a pay of £13.21 per hour with substantial benefits, including flexible working hours and an excellent training package. Ideal candidates will have experience in support planning and a collaborative approach to teamwork. This position offers a rewarding opportunity to make a positive impact in the community.

Benefits

34 days leave, pro-rated

Paid volunteering time

Matching pension contributions

Health cash plan

Excellent training package

Supermarket discounts

Qualifications

• Experience creating person-centred support plans and supporting colleagues.
• Ability to work independently and remain calm under pressure.
• Experience in coordinating and assessing customer referrals.

Responsibilities

• Create and coordinate support plans for customers.
• Support customers with daily living activities.
• Perform risk assessments and regular reviews.

Skills

Person-centred support planning

Collaborative teamwork

Customer support

Resilience under pressure

Job description

Overview

Lead Support Coordinator – Torquay, Devon. Permanent, part time (20 hpw), rota working. Pay £13.21 per hour (£25,838 per annum, pro rata).

Home, a place where you belong. Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.

Typical day as a Lead Support Worker (Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Supporting customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

You’ll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach

We are not able to offer sponsorship for this role.

Our team

You’ll join Paul and our amazing Shiphay team. We are super passionate about what we do! We’re really proud of the continuing development & the recovery that our amazing customers have achieved & continue to achieve. We’re an extremely supportive group of unique individuals, who have our own quirks, which when blended together make for an amazing team, encouraging our amazing customers to achieve their aspirations & goals.

Job details

• Flexible working hours (we’re open to agreeing a work pattern with you)
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• We work on a 4 - week rolling rota, ensuring that you can plan a healthy work / life balance, spending quality time with your loved ones.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail].

South West Supported Portfolio 2