Lead Spa Therapist — Luxury Wellness & Guest Experience

InterContinental Hotels Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury spa brand in Greater London is seeking a Head Therapist responsible for providing high-quality face and body treatments, training staff, and ensuring excellent guest service. Ideal candidates will have at least 3 years of experience in luxury spas, relevant certifications, and strong knowledge of beauty therapy and hygiene practices. The position demands fluency in English and requires the right to work in the UK, with no sponsorship available.

Qualifications

• 3 years' experience in a similar role in luxury spas with proven results.
• Broad knowledge of anatomy and physiology, massage therapy.
• Understanding various beauty products and appliances.

Responsibilities

• Handle spa menu treatments per brand standards.
• Train hosts on skills and knowledge.
• Ensure treatment rooms are stocked and clean.
• Provide excellent guest service and maintain safety.

Skills

Spa menu face and body treatments

Training others

Hygiene and safety practices

Customer service

Knowledge of beauty and massage therapy

Fluent in English

Education

High school diploma or equivalent

Hospitality diploma/degree preferred

NVQ, ITEC or CIDESCO in massage or beauty therapy

Job description

A luxury spa brand in Greater London is seeking a Head Therapist responsible for providing high-quality face and body treatments, training staff, and ensuring excellent guest service. Ideal candidates will have at least 3 years of experience in luxury spas, relevant certifications, and strong knowledge of beauty therapy and hygiene practices. The position demands fluency in English and requires the right to work in the UK, with no sponsorship available.