Lead Software Engineer – SaaS

J.P. Morgan; Bournemouth; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading global financial services firm is seeking a Lead Software Engineer to shape the design and operational excellence of external collaboration platforms. You will define strategic direction, oversee implementations, and collaborate with engineering and security teams to enhance user experiences. This role requires strong proficiency in Microsoft 365, Google Workspace, and Virtual Data Rooms, along with experience in managing a small team. Join us to transform digital collaboration across the organization.

Qualifications

• Minimum experience in managing large-scale, hybrid collaboration environments focusing on uptime and security.
• Hands-on experience with B2B collaboration tools.
• Experience supporting SaaS collaboration platforms.

Responsibilities

• Design and maintain collaboration solutions for external sharing.
• Manage identity access configurations for external users.
• Conduct analysis to improve platform reliability.
• Collaborate with teams to enhance user experience.

Skills

Microsoft 365 B2B collaboration and external sharing

Google Identity / Workspace

Virtual Data Rooms (e.g., Box.com, Intralinks, Datasite, Firmex, Debtdomain)

PowerShell and/or Python scripting

Microsoft Graph API and/or Google APIs

Entra ID (Azure AD), app registration, and identity federation

OAuth 2.0 and secure authentication practices

Experience managing a small team of technologists

Education

Formal training or certification on SaaS collaboration platforms

Tools

Microsoft 365

Google Workspace

Azure Monitor

Splunk

Datadog

Job description

As a Lead Software Engineer at JPMorgan Chase within the Technology and Digital Solutions division, you will drive the design, integration, and operational excellence of enterprise-wide external collaboration platforms. This role provides a unique opportunity to influence the future of digital collaboration across the organization and lead the transformation of how we engage with external partners.

Key Responsibilities

In this leadership role, you will define strategic direction, oversee implementation, and ensure the success of platforms such as Virtual Data Rooms (VDRs)—including Intralinks, SyndTrak/LendAmend, DebtDomain, Finsight, Box.com, NetRoadshow, Datasite, StructuredFN, and Open Exchange—as well as broader SaaS solutions like Microsoft 365, Slack, and Google Workspace. You’ll collaborate closely with engineering, security, and business teams to ensure these platforms are secure, compliant, and optimized for productivity and seamless external collaboration.

This is a high-impact position that empowers you to shape the enterprise’s digital collaboration strategy and lead the evolution of how we work with external stakeholders.

Job Responsibilities

• Design, implement, and maintain resilient collaboration solutions that support secure external sharing and cross-organizational workflows.
• Manage identity and access configurations for external users, including Entra ID (Azure AD B2B), OAuth 2.0 flows, and conditional access policies.
• Evaluate and onboard new SaaS collaboration tools (e.g., VDRs, client portals) in line with security and compliance requirements.
• Conduct root cause analysis and implement fixes for recurring issues to improve platform reliability.
• Collaborate with cross-functional teams to deliver secure, scalable, and user-friendly collaboration experiences.
• Contribute to proof-of-concepts and pilot initiatives that enhance external collaboration capabilities.
• Understand concepts for federated authentication via platforms such as Google Identity & Microsoft Entra ID.

Required Qualifications, Capabilities & Skills

• Formal training or certification on SaaS collaboration platforms concepts and proficient advanced experience
• Strong hands-on experience with:
  • Microsoft 365 B2B collaboration and external sharing
  • Google Identity / Workspace.
  • Virtual Data Rooms (e.g., Box.com, Intralinks, Datasite, Firmex, Debtdomain)
  • PowerShell and/or Python scripting
  • Microsoft Graph API and/or Google APIs
  • Entra ID (Azure AD), app registration, and identity federation
  • OAuth 2.0 and secure authentication practices
• Experience supporting large-scale, hybrid collaboration environments with a focus on uptime, security, and user experience.
• Familiarity with enterprise IT operations, change control, and incident management.
• Experience managing a small team of technologists.

Preferred Qualifications, Capabilities & Skills

• Experience with modern development frameworks (e.g., Node.js, React, Java, or C#).
• Exposure to cloud-native architectures and serverless computing.
• Experience with monitoring and observability tools (e.g., Azure Monitor, Splunk, Datadog).
• Passion for building inclusive, secure, and high-performing collaboration environments.