Lead Receptionist - Healthcare Practice

Saddleworth Medical Practice; Oldham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A community healthcare organization in Oldham is seeking a Reception Supervisor. The successful candidate will lead a team of receptionists, ensuring effective execution of reception duties while supporting staff development. Responsibilities include managing appointments, overseeing training, and maintaining communication with patients. The ideal applicant should possess excellent communication skills, have experience in healthcare, and be committed to fostering a positive working environment.

Qualifications

• Must have experience working with the general public.
• Experience in a healthcare setting is essential.
• Leadership experience is required.

Responsibilities

• Lead and supervise the reception team.
• Ensure all reception duties are carried out effectively.
• Support staff development and problem resolution.

Skills

Excellent communication skills

Competent in MS Office and Outlook

Problem-solving skills

Ability to work autonomously

Strong organizational skills

Clinical IT system user skills

Understanding of safeguarding

Education

GCSE Maths and English at Grade C or above

NVQ Level 3 in Health and Social Care

Job description

A community healthcare organization in Oldham is seeking a Reception Supervisor. The successful candidate will lead a team of receptionists, ensuring effective execution of reception duties while supporting staff development. Responsibilities include managing appointments, overseeing training, and maintaining communication with patients. The ideal applicant should possess excellent communication skills, have experience in healthcare, and be committed to fostering a positive working environment.