Lead Programme Delivery Worker

Gilead Sciences Inc.; Gerrards Cross; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading care provider in the UK is hiring a Quality Improvement Lead to ensure high-quality, person-centred care across Southern England. In this hands-on role, you will coach and mentor staff to foster best practices and a culture of continuous improvement. Ideal candidates will have strong knowledge of care regulations and proven experience in quality improvement initiatives. Join our committed organization to make a real impact on service quality and sustainability.

Benefits

Professional development opportunities

Collaborative working environment

Car allowance included

Qualifications

• Strong knowledge of regulatory standards within care services.
• Experience leading quality improvement in health or social care.
• Excellent coaching and influencing skills.

Responsibilities

• Support operational teams to deliver person-centred care.
• Lead continuous quality improvement across services.
• Identify services at risk and implement interventions.
• Develop improvement plans for compliance with standards.

Skills

Regulatory standards knowledge

Quality improvement initiatives experience

Communication skills

Coaching and mentoring skills

Analytical approach

Leadership integrity

Job description

Quality Improvement Lead

Location: Southern England – London, Kent, East Sussex, Surrey, Berkshire
Salary: £42,000 – £50,000, dependent on experience (Car Allowance Included)
Contract: Permanent, 37.5 hrs per week

As a Quality Improvement Lead, you will work closely with operational colleagues to ensure services across the region consistently deliver person‑centred, safe, and effective care. You’ll act as a trusted partner – guiding, mentoring, and coaching staff teams to embed best practice and foster a culture of continuous improvement. This hands‑on, solution‑focused role involves leading the identification of development opportunities, designing practical action plans, and driving measurable improvements to meet and exceed regulatory and organisational standards.

Key Responsibilities

• Support operational teams to deliver high‑quality, person‑centred care.
• Lead and embed continuous quality improvement approaches across services.
• Identify services at risk through proactive horizon scanning and implement timely, effective interventions.
• Develop and lead improvement plans to ensure compliance with regulatory and organisational requirements.
• Coach, mentor, and empower staff teams to achieve and maintain excellence.
• Drive a culture of integrity, accountability, and innovation across all service areas.

About You

• Strong knowledge of regulatory standards and quality frameworks within care services.
• Experience leading quality improvement initiatives in a health or social care setting.
• Excellent communication, coaching, and influencing skills.
• A proactive, analytical, and solution‑focused approach.
• Ability to lead with integrity and inspire others to deliver their best.

Why Join Us

• Be part of a passionate organisation committed to delivering outstanding care.
• Opportunity to make a real impact on service quality and sustainability.
• Collaborative, supportive working environment.
• Ongoing professional development and career progression.

Apply now to join us as a Quality Improvement Lead and help shape a culture of continuous improvement and person‑centred excellence. For full details of responsibilities and requirements, please see the attached job description.

The Organisation

CareTech Community Services Ltd is a provider of specialist social care services supporting 5,000 adults with a wide range of needs across more than 300 services in the UK. We are committed to the highest standards of care and governance, providing innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autism spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including supported living, shared housing, residential services and outreach. We encourage people to take control of their lives – whether that means finding employment, having an active social life, learning new skills or building self‑confidence. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7–10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES