Lead Product Owner

LexisNexis Risk Solutions; Leeds; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading analytics solutions company in Leeds is seeking a Lead Product Owner to guide the vision and delivery of Customer Insight Engineering initiatives. This role involves leading a collaborative team to enhance digital experiences, utilizing data to improve customer outcomes and drive positive change. The ideal candidate has proven experience in product ownership and analytics, strong leadership skills, and expertise in Agile methodologies. Join us to inspire teams and foster a culture of learning and experimentation.

Qualifications

• Proven experience as a Product Owner or Product Manager in insight and analytics.
• Strong understanding of Agile methodologies and product lifecycle management.
• Expertise in web analytics and personalization platforms.

Responsibilities

• Shape and communicate a clear product vision.
• Develop and manage a product roadmap prioritizing user needs.
• Write user stories, lead sprint planning, and deliver releases.

Skills

Product Ownership

Agile methodologies

Communication skills

Stakeholder management

Web analytics expertise

Tools

Adobe Analytics

Qualtrics

Job description

Overview

Join us as a Lead Product Owner, where you'll guide the vision and delivery of our Customer Insight Engineering (CIE) initiatives. You'll lead a collaborative team focused on enhancing digital experiences and using data to improve customer outcomes, empowering teams to make informed decisions and drive positive change.

Responsibilities

• Shape and communicate a clear product vision aligned with business and customer experience goals.
• Develop and manage a roadmap that prioritizes user needs and measurable impact.
• Maintain and prioritize the product backlog, ensuring alignment with strategic objectives.
• Write accessible user stories and acceptance criteria, lead sprint planning, and deliver high‑quality releases.
• Collaborate with engineering, UX, marketing, product, and analytics teams to ensure timely and high‑quality releases.
• Promote the use of web analytics, A/B testing, and personalization to optimize the customer journey.
• Inspire stakeholders to leverage customer insights for better decision making.
• Act as a liaison between business units, technical teams, and external partners.
• Facilitate inclusive workshops and feedback sessions.
• Communicate progress and priorities to all stakeholders.
• Mentor and support team members, fostering a culture of learning, experimentation, and inclusion.

Qualifications

• Proven experience as a Product Owner or Product Manager in an insight and analytics focused environment.
• Strong understanding of Agile methodologies and product lifecycle management.
• Expertise in web analytics, personalization, and customer feedback platforms (ideally Adobe Analytics and Qualtrics).
• Excellent communication and leadership skills.
• Demonstrable experience in stakeholder management across multiple functional areas.
• Strong storytelling capabilities to influence and guide.
• Understanding of data management compliance, for example GDPR, to ensure security and control of key business and customer data.