Lead Product Owner

Royal Mail Group; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading postal service provider in the UK is looking for a dynamic Lead Product Owner to drive the delivery of multiple technology products. This role requires extensive experience in enterprise product delivery and the ability to manage cross-functional teams effectively. Responsibilities include defining product domain changes, maintaining financial accountability, and ensuring compliance with contractual obligations. The ideal candidate is a strategic leader passionate about agile delivery and stakeholder management, working on a hybrid model in London.

Benefits

Competitive salary

Bonus potential

25 days annual leave

Pension

Qualifications

• Extensive experience in enterprise product delivery with deep knowledge of engineering best practices.
• Strong grasp of Agile delivery frameworks (e.g., SAFe, Kanban, SoS, Prince2).
• Financial acumen with experience managing multi-million-pound budgets.

Responsibilities

• Lead end-to-end delivery of product initiatives across technology, process, and people.
• Define and coordinate product domain changes to maximize customer value.
• Ensure compliance with contractual obligations across Royal Mail and third-party suppliers.

Skills

Enterprise product delivery

Agile delivery frameworks

JIRA

Confluence

Stakeholder management

Financial management

Tools

Automated testing tools

Job description

Job reference number 331365

Lead Product Owner

Competitive salary, bonus potential, 25 days annual leave and pension

Full time

Permanent

London Farringdon x3 days a week

About the role

We're seeking a dynamic and experienced Lead Product Owner to take full ownership of delivery across multiple technology products—and where needed, across business units. You'll be the driving force behind change delivery, ensuring internal and partner teams deliver high-quality outcomes on time and within budget. This is a strategic leadership role that blends product vision, stakeholder management, and agile delivery excellence.

Key Responsibilities

• Lead end-to-end delivery of product initiatives across technology, process, and people.
• Define and coordinate product domain changes to maximize customer value.
• Manage sourcing strategies and delivery interdependencies aligned with business goals.
• Own the planning and monitoring of change portfolios; report progress to senior stakeholders.
• Identify and mitigate risks, resolve issues, and manage change effectively.
• Recruit, motivate, and guide cross-functional teams; oversee training and development.
• Maintain full financial accountability, including budgeting, forecasting, and spend tracking.
• Ensure compliance with contractual obligations across Royal Mail and third-party suppliers.
• Build strong relationships with stakeholders and manage matrixed business resources.
• Champion Agile methodologies and support Product Owners in managing customer expectations.

What We're Looking For

You're a seasoned product leader with a proven track record in enterprise delivery and stakeholder engagement. You bring strategic vision, technical fluency, and a passion for empowering teams.

Essential Skills & Experience

• Extensive experience in enterprise product delivery with deep knowledge of engineering best practices.
• Strong grasp of Agile delivery frameworks (e.g., SAFe, Kanban, SoS, Prince2).
• Experience transitioning from Waterfall to Agile methodologies.
• Skilled in JIRA, Confluence, and automated testing/release tools.
• Demonstrated ability to lead and inspire cross-functional teams.
• Strategic partner experience in product direction, beta testing, or industry events.
• Financial acumen with experience managing multi-million-pound budgets.
• Excellent stakeholder management and communication skills.

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a one-price-goes-anywhere', universal postal service to more than 30 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 17th November 2025. Please note, this advert may close early if the appropriate number of applications has been reached.