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A leading media and entertainment brand is seeking a Lead Product Designer to oversee the creation of top-tier customer experiences across digital platforms. This role involves leading Agile teams and ensuring the strategic direction of the design system aligns with business goals. Candidates with proven leadership in user experience design and a strong grasp of design systems are encouraged to apply. The work is based in a flexible hybrid setting, allowing engagement from either the Osterley or Leeds office.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
As a Lead Product Designer (Design System) in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.
Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers.
What you'll do: