Lead IT Operations Consultant: Observability & AIOps

VIQU Ltd; Greater London; Hybrid; GBP 75,000 - 100,000; Full time

Job summary

A high-growth start-up in IT Operations is seeking a Lead Technical Consultant to design and optimise IT solutions across observability and AIOps platforms. The role requires 5+ years in IT Operations, experience with tools like Dynatrace and AppDynamics, and the ability to bridge technical delivery with business strategy. This opportunity offers a salary between £75,000 - £100,000, an annual performance bonus, and hybrid working arrangements focused on impactful projects.

Benefits

Annual performance bonus

25 days' annual leave

Hybrid working flexibility

Opportunity for innovative projects

Qualifications

• 5+ years experience in IT Operations or consulting roles.
• Hands-on experience with observability platforms.
• Proven experience delivering to large enterprise clients.

Responsibilities

• Design, implement, and optimise IT Operations solutions.
• Help clients adopt best practices in Event Management.
• Act as a trusted technical advisor bridging technology and business strategy.

Skills

IT Operations

Observability platforms

AIOps/ITSM tools

Event Management

OpenTelemetry

ITSM/ITIL frameworks

Enterprise Architecture

Stakeholder management

Problem-solving

Tools

Dynatrace

AppDynamics

Datadog

BigPanda

Splunk ITSM

ServiceNow

Job description

A high-growth start-up in IT Operations is seeking a Lead Technical Consultant to design and optimise IT solutions across observability and AIOps platforms. The role requires 5+ years in IT Operations, experience with tools like Dynatrace and AppDynamics, and the ability to bridge technical delivery with business strategy. This opportunity offers a salary between £75,000 - £100,000, an annual performance bonus, and hybrid working arrangements focused on impactful projects.