Lead Host: Elevate Luxury Guest Experience

The Dorchester - The Grill; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel restaurant in the City of Westminster is seeking a Head Host to manage guest reservations and ensure a delightful dining experience. The successful candidate will be responsible for welcoming guests and fulfilling special requests, all while upholding the highest standards of service. Candidates should have strong communication skills and a customer service mindset. This role offers fantastic benefits including training opportunities and a competitive bonus scheme.

Benefits

Fantastic Employee bonus scheme

Complimentary stays including breakfast across the Dorchester Collection Hotels

50% F&B discount at selected restaurants

Vibrant Social events

Training and development opportunities

£1,000 bonus for recommending a friend

Immediate well-being advice access

Qualifications

• Ability to manage reservations and table allocations during shifts.
• Experience in fulfilling special guest requests and dietary requirements.
• Excellent communication skills.

Responsibilities

• Manage guest reservations and table allocations.
• Meet and greet guests and ensure a pleasant dining experience.
• Communicate with other departments to align services.

Skills

Communication skills

Strong customer service ethic

Job description

A luxury hotel restaurant in the City of Westminster is seeking a Head Host to manage guest reservations and ensure a delightful dining experience. The successful candidate will be responsible for welcoming guests and fulfilling special requests, all while upholding the highest standards of service. Candidates should have strong communication skills and a customer service mindset. This role offers fantastic benefits including training opportunities and a competitive bonus scheme.