Lead Engineer - Commercial Gas (Qualified)

Sureserve; East Midlands; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading heating service provider is looking for a lead gas engineer/supervisor to join their team in the East Midlands. This pivotal role involves supervising commercial gas engineers, ensuring compliance with gas safety regulations, and providing exceptional support to clients. The ideal candidate will have extensive knowledge in commercial gas engineering, strong leadership skills, and a commitment to customer satisfaction. The position offers various wellbeing programs and professional development opportunities.

Benefits

Employee wellbeing programme

Technical training and certifications

Enhanced Maternity & Paternity Packages

Cycle to Work Scheme

Sureserve Academy for career progression

Qualifications

• Fully qualified in commercial gas engineering with supervisory experience.
• Strong knowledge of gas systems and regulations.
• Proven team leadership and support skills.
• Excellent problem-solving and organisational abilities.

Responsibilities

• Supervise and lead a team of commercial gas engineers.
• Provide technical support and guidance for installations and repairs.
• Ensure compliance with gas safety regulations.
• Plan and allocate work efficiently across projects.

Skills

Commercial gas engineering

Leadership

Customer service

Problem-solving

Technical support

Communication

Multitasking

Attention to detail

Education

Qualified in commercial gas engineering (ACS or equivalent)

Job description

Purpose of the Role/Role Overview

We are seeking a lead gas engineer/ supervisor to join our busy heating service & repair team. This role is a pivotal role that contributes to the delivery of efficient and effective heating system surveys and installations for our clients. The individual will be the driving force in conducting in-depth assessments of commercial properties, ensuring all heating solutions recommended meet regulatory standards and align with the customer's needs and budget considerations. The role demands a combination of technical expertise, customer service, and attention to detail.

• Supervise and lead a team of skilled commercial gas engineers, ensuring works are carried out to the highest standards of safety and compliance.
• Provide technical support and guidance for all aspects of commercial gas engineering, including installation, maintenance, fault finding, and repairs.
• Champion excellent communication across the team and with clients to guarantee strong customer satisfaction throughout all projects.
• Plan and allocate work efficiently, ensuring successful multitasking and timely completion of multiple assignments.
• Act as the main point of contact for complex technical issues, using robust problem-solving abilities to resolve challenges on site.
• Ensure compliance with current gas safety regulations and company procedures, delivering services with exceptional attention to detail.
• Work collaboratively within a team environment whilst demonstrating effective leadership skills and a resilient approach to challenges.
• Serve as an ambassador for Sureserve, prioritising customer service excellence with every client interaction.

Essential Skills and Qualifications

• Fully qualified in commercial gas engineering (ACS or equivalent), with demonstrable experience in a supervisory or senior engineer role.
• Sound knowledge of commercial gas systems, relevant legislation, and best practices.
• Strong communication skills, both verbal and written, suited to interacting with colleagues, clients, and contractors.
• Proven leadership abilities, with experience managing teams and supporting professional development.
• Effective problem-solving capabilities and a resilient attitude towards resolving technical and operational challenges.
• Excellent multitasking and organisational skills, able to oversee multiple projects and priorities.
• Demonstrable attention to detail and commitment to maintaining high safety and quality standards.
• Ability to build positive relationships and work collaboratively within a diversified workforce.
• Customer-focused with a track record of delivering outstanding service.

Working Conditions

• Field-based with regular meetings and remote coordination.
• Working hours are Monday to Friday 8am till 5pm with 1 hour for lunch.

This role is ideal for a proactive, detail-oriented professional who thrives in leading commercial team and can supervise projects efficiently.

What We Offer

• Employee wellbeing programme, occupational health support, telephone support- counselling for staff
• Service level awarded annual leave
• Technical training and certifications relevant to the role.
• Enhanced Maternity & Paternity Packages
• Dental/Healthcare cash plan
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy- a platform for development, career progression
• Employee Voice Programme
• Social activities for all of our teams
• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.