Labourer

Livewest; Totnes; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading housing association in the South West is seeking a dedicated Building Labourer to play a crucial role in maintaining and improving homes in Totnes and the surrounding area. You will assist in repairs, general maintenance, and ensure a safe working environment while providing exceptional customer service. This full-time position offers a chance to contribute to the well-being of the community while enjoying comprehensive benefits, ongoing training, and a collaborative culture.

Benefits

Company Van including fuel card

Uniform and PPE supplied

Generous Annual Leave including extra days

Up to 9% employer pension contributions

Health care cash plan and virtual GP

Access to discounted gym memberships

Paid volunteering days

Qualifications

• Proven experience in a similar role, preferably with experience working in customers' homes.
• A can-do attitude with exceptional customer service skills.
• Ability to engage and communicate effectively and confidently with customers.
• Knowledge of health and safety procedures to ensure a safe working environment.
• Proficient in the use and application of mobile technology.
• A full, valid, manual UK driving licence is essential.

Responsibilities

• Assist in carrying out repairs, maintenance, general cleaning, waste disposal, and recycling.
• Work within defined processes to meet deadlines and ensure accountability.
• Identify the extent and scope of reported defects and take corrective action.
• Collect and distribute necessary materials and ensure tools are maintained.
• Effectively participate in mobile working by operating electronic recording systems.
• Comply with health and safety policies and promote customer care.

Skills

Positive Attitude

Communication Skills

Health and Safety Awareness

IT Skills

Driving Licence

Job description

About The Role

Are you a dedicated Building Labourer looking to make a difference in your community? Join LiveWest, the largest housing association in the South West, and help us provide high-quality homes and services to our customers.

As a Building Labourer, you will play a crucial role in maintaining and improving our properties, ensuring they meet our high standards and customer expectations.

This role is a mobile role, working predominately in the Totnes, Newton Abbot and Torquay area. You will ideally be based within a 30 minute commute of this patch.

Key Responsibilities

• General Maintenance: Assist in carrying out repairs, maintenance, general cleaning services, waste disposal, and recycling at our properties.
• Task Execution: Work within clearly defined processes to meet time frames set by the line manager, ensuring accountability for individual results.
• Defect Identification: Identify the extent and scope of reported defects and take appropriate corrective action after consultation.
• Material Management: Collect and distribute necessary materials and equipment required for the tasks, ensuring all tools are maintained and in clean order.
• Mobile Working: Participate effectively in mobile working by accurately operating the electronic recording system for job orders, timesheets, and progress tracking.
• Health and Safety: Observe and comply with health and safety policies and procedures, promoting equal opportunities and customer care.

Why Join LiveWest

• Make a Difference: Contribute to the well‑being of our customers by ensuring their homes are safe and well‑maintained.
• Professional Development: Access ongoing training and development opportunities to enhance your skills and advance your career.
• Collaborative Culture: Work with a dedicated and passionate team committed to delivering high‑quality services.

We will consider an application from you if you are looking to work flexibly and this will be discussed at interview stage.

This role is being offered on a full time, permanent basis working 40 hours per week.

For further information about this role, and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactorybasicDBS check.

About The Candidate

To be successful in your application for the role of Building Labourer, you will have the essential skills and experience for a level one role (please see candidate information pack) and the following role specific skills and experience:

• Experience: Proven experience in a similar role, preferably with experience working in customers' homes.
• Positive Attitude: A can‑do attitude with exceptional customer service skills.
• Communication Skills: Ability to engage and communicate effectively and confidently with customers.
• Health and Safety Awareness: Knowledge of health and safety procedures to ensure a safe working environment.
• IT Skills: Proficient in the use and application of mobile technology.
• Driving Licence: A full, valid, manual UK driving licence is essential.

Please note:this role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

About The Company

Our Reward and Benefits

• Company Van: Includes a fuel card for work‑related travel.
• Full Kit: Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.