labour ward co-ordinator

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Great Yarmouth is seeking a Labour Ward Coordinator. The role emphasizes leadership within maternity services, requiring skills in crisis management, quality improvement, and effective communication. The successful candidate will create a culture of safety and continuous learning, ensuring high standards of care for women and their families. The position supports initiatives for flexible working, promoting a positive workplace culture focused on health and well-being.

Qualifications

• Demonstrate advanced skills in foetal surveillance and maternal care.
• Apply digital skills confidently to ensure effective care.
• Use technical skills to operate medical devices effectively.

Responsibilities

• Critically reflect on leadership style impacting team culture.
• Create a culture of psychological safety and quality improvement.
• Lead resolution of challenging conversations with integrity.

Job description

Overview

The learning outcomes for the Labour Ward Coordinator Framework are structured around six domains and include the necessary technical and non-technical requirements required to perform the role of a LWC to a high standard.

Domains and requirements

• Technical domain requirements: Core proficiencies.
• Non-technical domain requirements: Leadership; Knowledge; Communication; Quality, governance, and safe service; Operational management.

Demonstrated competencies include:

• 1.1. Demonstrate advanced skills in areas such as, but not limited to: foetal surveillance; maternal care pathways; maternal and neonatal life support and assessment; management of clinical risk and escalation.
• 1.2. Draw upon experience and evidence-based skills to inform assessments to provide safe care.
• 2. Digital skills
  • 2.1. Apply with confidence, and support others to use digital skills to ensure safe, timely and effective provision of care.
  • 2.2. Critically examine patient records to identify risks that could impact care and support the team to undertake continual holistic risk assessments.
• 3. Technical skills
  • 3.1. Use technical skills to operate, maintain and escalate faults in medical devices needed to provide safe and effective care.
  • 3.2. Lead/support the team to identify appropriate local medical devices to support safe practice.

Midwives working as a labour ward co-ordinator will be able to:

• 1. Critically reflect on own leadership style and how this impacts on the safety culture and performance of the multidisciplinary team (MDT).
• 2. Evaluate the impact of your behaviours as a leader on the experience and wellbeing of colleagues.
• 3. Create a culture where psychological safety and quality improvement is achieved and maintained in a well led maternity service.
• 4. Evaluate the impact of your behaviours as a leader on service user outcomes.
• 5. Role model and foster a culture of continuous learning in others.
• 6. Lead the resolution of challenging conversations with compassion, integrity, and confidence.

Use evidence-based knowledge to critique the technical skills of all team members and manage any gaps that could impact safe service delivery. Create a learning culture within the birthing environment so that members of the MDT can address gaps in practice that impacts safe service delivery. Appraise and implement the principles of human factors when leading the MDT. Exercise professional judgement and clinical credibility gained from a range of experience obtained within the birthing environment. Evaluate their knowledge of policies, procedures and processes which influence decision-making and impact safe service delivery. Critically reflect on individual preparedness for the demands of the role and your impact on others. Demonstrate knowledge of current national guidelines, key reports and objectives relating to the maternity landscape.

Additional capabilities for Midwives working as a Labour Ward Co-ordinator:

• Prioritise confident, communication skills as a leader during an emergency, while maintaining a calm approach.
• Be approachable, trustworthy, and professional to foster effective and kind communication with the team and service users.
• Use emotional intelligence to recognise and manage with compassion non-verbal signs of distress in the team, yourself, and service users.
• Compose high quality constructive feedback and use a kind and supportive manner.
• Develop and maintain highly effective communication with people on complex issues.
• Exhibit highly effective, inclusive, and timely communication skills with all members of the MDT.
• Use language and resources to enable effective communication with service users.

Quality improvement and service delivery:

• 1. Critically appraise and implement quality improvement processes and evaluate the outcomes.
• 2. Initiate and maintain a culture of continuous quality improvement across maternity services, to improve outcomes and experiences for all women and babies in response to health inequalities.
• 3. Actively participate in and promote audit and research to improve quality and safety.
• 4. Determine and evaluate available resources, to deliver safe and effective care during each shift.

The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through initiatives such as job share, flexible working and a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service.

Patient and staff experience is important to us and these are the behaviours we live by:

• Putting patients first
• Aiming to get it right
• Recognising that everybody counts
• Doing everything openly and honestly