LAB Career Services Manager (12 month fixed term contract)

Boston Consulting Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading management consulting firm is seeking a Career Services Manager for its London office on a 12-month fixed-term contract. The role entails providing career coaching and job search support to employees, managing projects, and building relationships with external employers. Candidates should have over 8 years of relevant experience and a master’s degree along with strong organizational skills. BCG values diverse perspectives to ensure successful workforce transitions.

Qualifications

• 8+ years of experience in Coaching, Staffing, Recruiting, or HR.
• Strong knowledge of the UK labour market.
• Fluency in English; Dutch or French is a plus.

Responsibilities

• Guide UK-based BCG employees in career exploration.
• Support job search needs including interview prep.
• Build relationships with employers and recruiters.
• Conduct exit interviews and analyze trends.

Skills

Career coaching

Stakeholder management

Project management

Excellent communication

Education

Master’s degree or equivalent

Coaching qualification

Job description

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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We're looking for a Career Services Manager to join BCG's London office on a fixed-term contract (maternity cover). In this role, you'll provide career coaching and job search support to BCG employees as they explore their next steps, whether inside or outside the firm.

You’ll help colleagues reflect on their career goals, identify new opportunities, and prepare for transitions, while also building connections with external employers and recruiters. The role combines 1‑1 coaching, project management, and relationship‑building across BCG's London, Amsterdam, and Brussels (L‑A‑B) offices.

Primary responsibilities include

Career Coaching

• Guide UK‑based BCG employees to explore their strengths, skills, and ambitions.
• Help translate self‑reflection into practical career strategies or alternative career paths.

Job Matching & Job Search Support

• Use your knowledge of people’s career interests and the job market to connect them with suitable opportunities. Ensure that everyone leaving BCG has access to a wide range of career options.
• Support practical job search needs, such as interview preparation, CV and cover letter feedback, and offer negotiation.
• Provide market insights and benchmarking to help staff make informed decisions.
• Use BCG’s systems and tools to track data and share reports with the Career Services leadership team.

Collaboration & Projects

• Conduct exit interviews and analyze trends to share insights with leadership.
• Partner with colleagues across the EMESA region to strengthen capabilities and share best practices.
• Drive initiatives in line with a 3‑year plan, that expand and embed Career Services across L‑A‑B.

External Networking

• Build and maintain strong relationships with large employers and recruiters in the UK and wider region.
• Stay up to date with the hiring landscape and leverage external partnerships to support staff transitions.

What You’ll Bring

• 8+ years of experience in Coaching, Staffing, Recruiting, or HR (professional services experience preferred).
• Master’s degree or equivalent, completed by a coaching qualification.
• Strong knowledge of the UK labour market.
• Track record of managing projects and engaging senior stakeholders.
• Excellent communication skills, integrity, and the ability to manage sensitive information.
• Fluency in English (Dutch or French is a plus).

You’re good at

• Passion for supporting people in their careers.
• Ability to build trust quickly and coach staff at different levels.
• Strong organization and prioritization skills.
• Energy, commitment, and enthusiasm for helping others succeed.

Who You’ll Work With

You’ll join the LAB Career Services team, working closely with colleagues across London, Amsterdam, and Brussels. You’ll also collaborate with

Additional info

12 month fixed term contract (Maternity cover)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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