Kitchen Manager

ISS Facilities Services; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facility management company in London is seeking a Kitchen Manager to lead the school catering team, ensuring high-quality meals and compliance with safety standards. The role requires strong leadership skills and experience in catering management. The ideal candidate will also manage budgets and foster relationships with clients and students. This is a permanent position offering a competitive hourly rate.

Qualifications

• Experience as a Catering/Kitchen Manager or potential to develop with training.
• Strong knowledge of school catering and food preparation.
• Understanding of Health & Safety and food safety.

Responsibilities

• Lead and manage the school catering team daily.
• Ensure compliance with Health & Safety and Food Safety.
• Deliver high-quality meals meeting dietary needs.

Skills

Catering management experience

Food safety knowledge

Budget management

Strong communication skills

Customer service focus

Team leadership

Tools

Cypad or similar kitchen systems

Job description

Overview

Kitchen Manager – Contract: Education | Location: London, UB5 6NL | Hours: 37.5 per week, Monday – Friday, 7:00am – 2:30pm (20 mins paid break). Contract Type: Permanent | Hourly Rate: £15.10.

The Role

• Lead and manage the school catering team on a daily basis.
• Ensure compliance with Health & Safety, Food Safety, and safeguarding requirements.
• Deliver high-quality, nutritious meals that meet cultural, dietary, and allergy requirements.
• Manage stock, budgets, and financial reporting to agreed targets.
• Drive standards in food presentation, customer service, and portion control.
• Build strong relationships with clients, students, and colleagues.
• Recruit, train, and motivate staff, ensuring regular communication and performance reviews.
• Promote a culture of safety, teamwork, and continuous improvement.
• Monitor and act on customer feedback to improve service.

About You

• Experience as a Catering/Kitchen Manager, or potential to develop from a catering assistant role with training.
• Strong knowledge of school catering, food preparation, and cooking skills.
• Understanding of Health & Safety, food safety, and accident prevention.
• Ability to manage budgets, stock, and profit & loss.
• Excellent communication, organisation, and leadership skills.
• IT literacy with kitchen systems (e.g. Cypad) or willingness to learn.
• Strong customer service focus with the ability to build lasting relationships.
• Positive, proactive, and hands-on attitude.
• High energy, enthusiasm, and drive to achieve results.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.