Kitchen & Bedroom Surveyor

Wren Kitchens; Southampton; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading kitchen retailer in Southampton is looking for a kitchen surveyor to conduct expert surveys and maintain exceptional customer journeys. The ideal candidate will have strong communication skills and a full UK manual driving licence. The position offers a basic salary of £28,250, with bonuses increasing annual earnings to £36,250, along with excellent benefits and career progression.

Benefits

Staff discount on kitchen purchases

Free annual eye tests

Excellent training scheme

Business vehicle provided

25 holiday days plus bank holidays

Qualifications

• Excellent communication skills - both written and verbal.
• Highly organised, able to manage own time and multi-task.
• Able to provide excellent service and expert knowledge to customers.

Responsibilities

• Conduct expert surveys of customer's kitchens.
• Support the showroom team to improve planning skills.
• Ensure high quality plans by auditing in advance of order.

Skills

Full UK manual driving licence

Excellent attention to detail

Excellent communication skills

Strong computer skills

Tools

CAD software

Job description

About The Role

The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.

Main Responsibilities :

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order / delivery, providing feedback to develop designers’ skills

In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

What Wren offer

• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression
• Excellent training scheme
• High-quality IT equipment / software including our in-house CAD system
• Business vehicle / fuel card / equipment / uniform provided
• 25 holiday days (plus bank holidays)

About You

Essential Skills and Knowledge

• Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares

Desired Skills and Knowledge

• Previous experience of conducting home measures / surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation / legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry