Kitchen Appliance Engineer

British Gas; Saffron Walden; On-site; GBP 38,000 - 47,000; Full time

Job summary

A prominent energy company is seeking a Kitchen Appliance Engineer to join their team in Saffron Walden, UK. You will be responsible for attending customers' homes to repair and maintain various white goods, contributing to the company's commitment to a sustainable future. The role offers a competitive base salary of £38,589 with potential earnings up to £47,000 through performance rewards. Ideal candidates will have extensive experience in appliance repair and excellent customer service skills.

Benefits

Flexible rewards

Support for personal and family needs

Opportunities for career growth

Qualifications

• Minimum of 2 years on-the-job experience in appliance repair.
• Ability to diagnose defects and achieve a first-time fix.

Responsibilities

• Attend customers’ homes to repair and maintain appliances.
• Play a pivotal part in the service promise for same-day fixes.

Skills

Extensive repair of white goods

Customer service skills

Problem-solving ability

Job description

Kitchen Appliance Engineer

Cambridge

Cambridgeshire

UK

CB1 0

Job Description

Join us, be part of more. We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that energise a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels while living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.

About your team

At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years but supplying energy is just part of what we do. We’re making the UK greener and more energy‑efficient, getting closer to Net‑Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

About your role

You will play a pivotal part in British Gas’s Service Promise of same‑day fix for our customers. You will attend customers’ homes to repair and maintain an array of white goods and appliances. You will have plenty of support from managers, mentors and fellow engineers, but some jobs can be challenging and you will need a minimum of 2 years on‑the‑job experience to tackle most jobs.

Base Salary is £38,589 with uncapped OTE – £47,000 is a realistic expectation through our fantastic field reward scheme. London weighting applied where applicable.

Here’s what we’re looking for:

• Extensive, experienced repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
• Customer service skills and the ability to solve problems so you can diagnose defects and work safely to achieve a first‑time fix for your customer.

Why should you apply?

We’re not a perfect place but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially but physically and emotionally too. Visit morethanacareer.energy/britishgas to discover why we’re a great place to work and what being part of more means for you.

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable and your ambitions are our priority.