Key Account Manager - Haematology (Wessex, Surrey and Sussex)

GlaxoSmithKline; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading pharmaceutical company is looking for a Key Account Manager to drive the commercial success of their Haematology team. This field-based role focuses on improving patient outcomes by managing key hospital accounts and developing relationships with stakeholders. Ideal candidates will have a university degree, knowledge of NHS systems, and account management expertise. A passion for Haematology and the ability to communicate complex ideas simply are essential. Strong project management skills are also valued in this dynamic role.

Qualifications

• Proven ability to work across boundaries with specialized experts and stakeholders.
• Experience in Haematology is preferred.
• Skills in project management and data analysis are beneficial.

Responsibilities

• Drive uptake of medicines to improve patient outcomes.
• Build trust and relationships with stakeholders.
• Understand and map patient pathways for better experiences.

Skills

Account management expertise

NHS knowledge

Communication of complex ideas

Education

University level degree or equivalent experience

ABPI certification

Job description

Key Account Manager - Haematology

Field Based - Wessex, Surrey and Sussex

This is a territory role, meaning the successful candidate will be working within the above territory but with some expectations of national travel and attendance to head office as required.

We are actively looking for an exceptional Key Account Manager who is a results-focused professional with strong business acumen to drive the commercial success in the Haematology team at GSK by ensuring patient access to medicines through integration into local/regional services with uptake enablers in place that increase its opportunity to be prescribed.

The focus of this role is to develop, execute and measure account plans to drive uptake of GSK medicines and improve patient outcomes in haematology. The successful individual will need to build trust and relationships with all relevant stakeholders across the territory to deliver on the account plan objectives. This includes collaborative, innovative development with customers to build mutually beneficial plans. You will lead engagements with top-tier Key Opinion Leaders and build networks with additional third parties such as professional societies that are relevant to the target markets.

You will partner with marketing, medical and market access groups, as well as teams in business insights and intelligence, training, and compliance.

Haematology is an extremely important and high-profile area for GSK, making this role similarly high-profile in its successes. It’s a dynamic, fast paced therapy area offering real variety of experience, challenge, and knowledge, and is also highly competitive. Our Haematology products have a transformational impact on patients and their loved ones, so this is a fantastic role for anyone passionate about transforming the lives of patients.

Key Responsibilities:

• Drive uptake of GSK medicines to improve patient outcomes in Key Hospital accounts and manage both the expert centre and referral hospitals.
• Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest.
• Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business focused to deliver on the account plan.
• Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones.
• Clearly communicate data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey.
• Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans.
• Working alongside the External Expert (EE) Manager, develop and mobilise External Expert endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts.
• Map the service pathway to identify barriers & pinch points to initiating and maintaining treatment.
• Understand and map patient pathways for local areas to identify ways to optimise the patient experience (e.g. supporting adherence, patient understanding of their medicine).

Basic Qualifications & Skills:

• University level degree or equivalent experience.
• ABPI certification.
• Expertise and demonstrated skills in account management.
• NHS knowledge and understanding of cancer service provision, specialised commissioning key policies and cancer drug funding mechanisms
• Proven ability to work across boundaries with highly specialised external experts and internal stakeholders.
• Ability to communicate complex ideas in a simple way.

Preferred Qualifications & Skills:

• Prior experience working in Haematology.
• Project Management skills, including the ability to implement, monitor and review projects.
• Interpersonal, communication and influencing skills – both internal and external.
• Demonstrated ability to analyse and assimilate data.

Closing Date for Applications – 11th January 2026

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.