Key Account Manager

Euro Projects Recruitment; Green End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Key Account Manager in Green End, UK to manage relationships with major restaurant and hospitality brands. The ideal candidate will leverage their experience to provide solutions and enhance customer experiences. Strong communication and relationship-building skills are essential. Join a fast-growing business that values innovation and client partnership.

Qualifications

• Proven experience as a Key Account Manager, ideally in hospitality or technology.
• Excellent relationship-building and stakeholder management skills are essential.
• Strong communication and negotiation abilities required.

Responsibilities

• Manage relationships with key accounts in the restaurant sector.
• Act as the main point of contact for clients.
• Identify opportunities to grow business through solution-based selling.

Skills

Relationship-building

Stakeholder management

Analytical skills

Communication

Negotiation

Tools

EPOS

Digital menu systems

Self-order kiosks

Job description

Key Account Manager Restaurant & Hospitality Technology

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Are you an experienced Key Account Manager who thrives on building long-term partnerships and delivering real commercial value for your clients?

Representing a market-leading technology provider that supplies digital and hardware solutions across the restaurant and hospitality sector. Their systems help some of the UK's best-known brands improve customer experience, speed of service and sales performance.

Youll be joining a fast-growing business that empowers its Key Account Managers to make decisions, work closely with clients, and develop innovative ways to improve service and growth.

The Role

As a Key Account Manager , youll manage and develop relationships with major restaurant and casual dining brands, acting as the main point of contact for senior stakeholders across operations and IT. Youll ensure clients receive outstanding service, identify new opportunities for growth, and provide commercially driven solutions that make a difference to their business.

Responsibilities

• Manage and strengthen relationships with existing key accounts within restaurant and hospitality groups
• Act as a trusted Key Account Manager and main point of contact for your portfolio of clients
• Handle technical or service-related queries quickly and effectively
• Understand customer systems and technology solutions (training provided)
• Identify opportunities to expand business through proactive partnership and solution-based selling
• Work closely with third-party suppliers and internal teams to ensure a seamless customer experience

What Youll Need

• Proven experience as a Key Account Manager (ideally within hospitality, technology, or service-based industries)
• Excellent relationship-building and stakeholder management skills
• A commercially minded, analytical, and self-motivated approach
• Strong communication and negotiation abilities
• Confidence in learning new technology solutions and presenting value to clients

Desirable

• Experience working with restaurant technology such as EPOS, self-order kiosks, or digital menu systems
• Background in restaurant operations, area management or deployment projects

This is an ideal opportunity for an ambitious Key Account Manager who enjoys combining commercial relationship management with technology that genuinely transforms how restaurants serve their customers.

Keywords

Key Account Manager, Account Manager, Hospitality Account Manager, Restaurant Technology, EPOS, Digital Menu Boards, Self-Order Kiosk, Client Relationship Manager, Hospitality Technology, QSR, Restaurant Brands, Area Manager, Restaurant Operations, Customer Success Manager, Commercial Account Manager