Key Account Manager

Mac Recruit Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment company is seeking an experienced Senior Key Account Manager in Greater London to lead a team and manage strategic B2B client relationships. The role focuses on achieving sales targets, fostering client satisfaction, and contributing to business profitability. Ideal candidates will have proven experience in sales management, strong B2B account skills, and excellent leadership qualities. This position offers opportunities for professional growth within a pivotal team.

Qualifications

• Proven experience managing sales or account management teams.
• Strong background in strategic B2B account management.
• Results-driven with a consultative, solution-focused sales approach.

Responsibilities

• Lead, coach, and manage a team of Key Account Managers to achieve and exceed sales targets.
• Own strategic relationships with key B2B clients.
• Develop and execute account plans to drive growth.

Skills

Sales management

B2B account management

Communication skills

Negotiation

Stakeholder management

Leadership

Job description

Senior Key Account Manager

Overview

We are seeking an experienced Senior Key Account Manager to lead and develop a Key Account Management team while managing a portfolio of strategic B2B clients. This role is responsible for driving client satisfaction, retention, and revenue growth, while delivering against annual sales targets and supporting wider business objectives.

Key Responsibilities

• Lead, coach, and manage a team of Key Account Managers to achieve and exceed sales targets
• Own strategic relationships with key B2B clients, acting as the main point of contact
• Develop and execute account plans to drive growth and identify up sell opportunities
• Deliver against annual sales budgets and contribute to overall business profitability
• Monitor pipeline activity, CRM accuracy, and forecast performance
• Collaborate with internal teams to ensure a seamless customer experience
• Provide regular performance insights, reports, and forecasts to senior leadership

Skills & Experience

• Proven experience managing sales or account management teams
• Strong background in strategic B2B account management, ideally with large or complex clients
• Results-driven with a consultative, solution-focused sales approach
• Excellent communication, negotiation, and stakeholder management skills
• Strong leadership capability with experience mentoring and developing teams
• Confident working cross-functionally and independently

Additional Requirements

• Experience within the energy sector or a regulated environment preferred
• Familiarity with CRM systems and sales reporting tools
• Highly organised, professional, and customer-focused
• Flexible and adaptable in a fast-paced environment