Junior Service Manager – Gender Surgery & CCGS

Chelsea and Westminster Hospital NHS Foundation Trust; City of Westminster; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK healthcare provider is seeking a Junior Service Manager to deliver efficient patient services and manage operational aspects of the Chelsea Centre for Gender Surgery. The role entails collaboration with interdependent departments, performance management, and project coordination. Applicants should possess experience in healthcare and strong operational management skills. This position is based in City of Westminster and aims for impactful service delivery within an inclusive environment.

Qualifications

• Experience in a healthcare environment.
• Strong communication skills.
• Ability to manage operational targets effectively.

Responsibilities

• Provide operational management for CCGS service.
• Monitor and deliver quality and performance targets.
• Handle complaints and coordinate with the MDT.
• Manage innovation projects for service development.
• Ensure effective communication with the team.

Skills

Operational management

Collaboration skills

Project management

Customer service

Job description

A leading UK healthcare provider is seeking a Junior Service Manager to deliver efficient patient services and manage operational aspects of the Chelsea Centre for Gender Surgery. The role entails collaboration with interdependent departments, performance management, and project coordination. Applicants should possess experience in healthcare and strong operational management skills. This position is based in City of Westminster and aims for impactful service delivery within an inclusive environment.