Junior Sales Support Executive (Maternity Cover)

GLORY; United Kingdom; On-site; GBP 23,000 - 28,000; Full time

Job summary

A global company is looking for a Junior Sales Support Executive to assist with the order processing cycle and manage customer orders. The ideal candidate will have strong communication skills, be able to work under pressure, and possess a good educational background, including Maths and English. Proficiency in Microsoft Office and experience with CRM/ERP systems are advantageous. This position is a fixed-term contract based in Basingstoke, UK.

Qualifications

• Willingness and ability to develop and maintain relevant product & software knowledge.
• Able to work under pressure and to deadlines.

Responsibilities

• Manage all order entry activities for global operations.
• Ensure compliance with JSOX for the sales admin processes.
• Attend team meetings and share best practices.

Skills

Computer Literacy

Excellent communication skills

Strong interpersonal skills

Numerical skills

Education

General Level of good education including Maths and English

Tools

Microsoft Office Suite

CRM systems

ERP systems

Job description

Overview

Role: Junior Sales Support Executive (Maternity Cover). Department: Supply Chain Administration. Employment Type: Fixed Term Contract. Location: UK/Basingstoke. Reporting To: Sales Support Team Leader.

Description

ROLE PURPOSE

This junior role supports our Sales Support Team in the sales cycle. You will be involved in the whole order processing cycle: from quoting/order placing to invoicing, from a transactional point of view. In addition, you will help manage order processing within agreed lead times and by taking a proactive approach to the process.

Responsibilities

• Manage all order entry activities for global operations. Activities include, but are not limited to:
  • Customer order management and system input
  • Obtaining Approvals for order placement, stock, price, and credit release
  • Order inquiries and follow-up
  • Customer contact
  • Advance payment lines
• Maintaining Customer directories
• Responsible for order date management
• Ensure compliance with JSOX for the sales admin processes
• Any other tasks as required to ensure the effective operation of the role and the whole department
• Attending team meetings and sharing best practices with colleagues
• Frequent interaction with the Commercial Manager and Operations Team to agree on stock allocation and customer orders

Skills, Knowledge and Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level:

• General Level of good education including Maths and English

REQUIRED SKILLS AND COMPETENCIES

• Computer Literacy: email management
• Willingness and ability to develop and maintain relevant product & software knowledge.
• Excellent communication, interpersonal and numeric skills
• Able to work under pressure and to deadlines.

Advantageous but not necessary:

• Computer Literacy Microsoft Office Suite - Excel, PowerPoint, Word, Outlook
• Experience with CRM and ERP systems.
• Experience working in a busy office environment.