Junior MDM Analyst

Calero-MDSL; City of Edinburgh; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading technology expense management company is seeking a Junior MDM Analyst in Edinburgh. This hybrid role involves market data administration, vendor management, and reporting tasks. Successful candidates will have an IT/Finance/Business degree and excellent Excel skills. Benefits include private healthcare, gym membership, and a team building budget.

Benefits

Private Healthcare for you and your immediate family

Gym Membership at Nuffield Health or equivalent

Life Insurance (payout being 4 times your salary)

Competitive Paternity and Maternity Package

Team Building Budget and Employee Events

Office Drinks, Snacks, Coffee etc.

Volunteer Day

Flexible Bank Holiday Policy

Responsibilities

• Process requests from customers to delight them.
• Maintain market data inventory accurately using MDM software.
• Reconcile and process vendor invoices for payment.
• Support development and maintenance of bespoke client functionality.
• Coordinate software updates including internal testing.
• Assist Customer in User Acceptance Testing.
• Prepare and distribute reports regarding Service Level Agreement metrics.
• Continuously review and audit existing processes.

Skills

Excellent Excel skills

Excellent verbal communication skills

Excellent written communication skills

Problem solving skills

Attention to detail

Education

Preferred degree in IT/Finance/Business related subject

Job description

Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

JOB SUMMARY

Calero, the leading technology expense management solution for complex enterprises, is looking for a Junior MDM Analyst, in a hybrid capacity for our Cannock, Tunbridge Wells or Edinburgh office or remote. Reporting to the Functional Work Center Manager, MDM, you will be providing high quality market data administration, Market Data Management (MDM) inventory support and vendor management to our global managed service customers. This role is an entry level, integral, customer facing, collaborative, results oriented position where you will be provided with training opportunities and given a real chance to impact the operations of the organisation. The key activities are to ensure the costs are allocated accurately within the software, reconcile market data invoices and prepare reports on a monthly and ad hoc basis. You will become a subject matter expert in the assigned customer’s profile of market data services with a specific focus on their business. You will be promoting the managed service activities, new features and projects that may benefit the customer and increase revenues. In collaboration with your team members, you will be essential in demonstrating the value of our solutions to our customer and ensure that the managed service meets and exceeds their expectations. You will be contributing to and participating in regular service review meetings or conference calls with customers and relevant staff members.

This position is ideal for a graduate individual who likes working in a fast-paced environment, looking for a challenge and is great with numbers.

ESSENTIAL JOB RESPONSIBILITIES

• Process requests from our customers in a way that will delight them
• Maintain market data inventory accurately using Calero’s cutting edge MDM software
• Reconcile and process vendor invoices for payment; investigate and resolve any cost discrepancies
• Support development and maintenance of bespoke client functionality
• Co-ordinate software updates within our global team, including internal testing
• Assist Customer in User Acceptance Testing
• Prepare, monitor, verify and distribute reports on a regular basis, regarding Service Level Agreement metrics
• Continuously review and audit existing processes to ensure effective performance and compliance with mutually agreed requirements and control procedures
• Own all relevant documentation, including customer process documents, keeping them up to date

EDUCATION/SPECIAL LICENSES OR CERTIFICATION

• Preferred degree in IT/Finance/Business related subject

SKILLS

• Excellent Excel skills

COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• Problem solving and technical skills
• Excellent detection for errors in detailed numerical reports
• recommend/take corrective action promptly and proactively
• Ability to work independently and collaboratively with all levels of staff and management

BENEFITS

• Private Healthcare for you and your immediate family
• Gym Membership at Nuffield Health or equivalent
• Life Insurance (pay out being 4 times your salary)
• Competitive Paternity and Maternity Package
• Team Building Budget and Employee Events
• Office Drinks, Snacks, Coffee etc.
• Volunteer Day
• Flexible Bank Holiday Policy

Please note that candidates must have the right to work in the UK now and in the future as Calero are unfortunately unable to sponsor visa applications or take over sponsorship of an employment visa at this time.