Junior Marketing Executive

2MES; Wilmslow; Hybrid; GBP 24,000; Full time

Job summary

A marketing service provider in the UK is seeking a Junior Marketing Executive to enhance referral and advocacy programs. This hybrid role involves developing engaging marketing campaigns, optimizing client communications, and collaborating with the team to drive growth. The ideal candidate is passionate about marketing, possesses excellent writing skills, and thrives in a collaborative environment. The position offers a competitive salary of £23,900 and several benefits including generous holiday leave and discounts.

Benefits

25 days' holiday plus birthday off

Childcare vouchers

Gym discounts

Healthcare cash plan

Opportunity to purchase extra leave

Pension contributions

Qualifications

• Must have experience in marketing, customer experience, and advocacy.
• Strong written communication skills with attention to detail.
• Ability to adapt and thrive in a fast-paced environment.

Responsibilities

• Develop engaging referral marketing programmes for multiple brands.
• Collaborate on implementing exciting incentives for referral programmes.
• Create marketing assets for client communications.
• Support reporting and campaign optimization.
• Manage online review profiles and generate positive reviews.
• Identify opportunities for client feedback through interviews.
• Create customer surveys and report results.
• Stay updated on marketing trends to ensure relevance.

Skills

Passion for marketing

Excellent writing skills

Attention to detail

Team player

Experience with Microsoft Office

Job description

Jr Marketing Executive for Referrals and Advocacy
Location - Hybrid of home and office (Wilmslow)
Contract - FT permanent
Salary: £23,900 per annum

The Citation Group is on the hunt for a Junior Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our referral channels.

This role is perfect for someone passionate about excellent customer experience and how, in turn, we can leverage that success to craft creative, revenue‑driving marketing campaigns that deliver real results.

You’ll play a key role in developing campaigns and incentives that generate leads and help strengthen the commercial impact of our happy clients.

At The Citation Group, we’re a people‑first business. Our team is fun, fast‑paced, and full of energy, and we’re looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.

So, if you’re ready to make a real impact and help us supercharge our marketing activity, we’d love to hear from you.

Key responsibilities

• Support the development of engaging client and internal colleague referral marketing programmes for multiple brands across the full marketing mix.
• Collaborate closely with the senior marketing exec to implement exciting incentives to help drive our referral programmes, including prize draws, vouchers and holiday giveaways.
• Work alongside design and content teams to create engaging and on‑brand assets for client marketing communications.
• Support with ongoing reporting and use insights to optimise campaigns.
• Manage Citation's online review profile, using initiatives to generate high volumes of positive reviews, and supporting our Client Success team with responding promptly.
• Identify opportunities for multi‑media client feedback by liaising with happy clients to arrange written case studies and video testimonials.
• Create and optimise customer surveys using Get Feedback and report results to key stakeholders.
• Keeping a pulse on trends to ensure our communications stay fresh, relevant, and impactful.

The candidate must

• Be passionate about marketing, customer experience and advocacy and learning.
• Excellent writing skills with strong attention to detail, ensuring accuracy across every touchpoint.
• Be a team player willing to adapt and get fully involved in the fast‑paced and fun environment of our fantastic marketing team.
• Have good experience with Microsoft Office.
• Be driven and ambitious with the self‑belief to push your ideas forward and make them a reality.
• Be enthusiastic and ready to enhance skills.

Why join us?

• 25 days' holiday plus your birthday off.
• Access to childcare vouchers, gym discounts, and a healthcare cash plan.
• Opportunity to purchase extra leave.
• Pension contributions and more.

We’re a team that celebrates creativity, collaboration, and continuous growth. If you’ve got a desire to progress in marketing alongside a team of well‑seasoned multi‑channel experts, we’d love to hear from you – apply today!