Junior IT Support Engineer

VIQU IT Recruitment; Weybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology recruitment agency is seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge. You will provide 1st line IT support to internal users, troubleshoot Windows and macOS environments, and assist with device management using Intune and Jamf. This role offers a great opportunity to build your skills and may lead to a permanent position. Ideal candidates should have solid experience in 1st line support and be eager to learn.

Qualifications

• Solid experience in 1st line IT support.
• Proficient in troubleshooting hardware, software, and access issues.
• Experience with device management using Intune and Jamf.

Responsibilities

• Provide 1st Line IT Support to internal users.
• Troubleshoot Windows and macOS environments.
• Set up and configure devices using Intune and Jamf.

Skills

1st Line IT Support

Windows

macOS

Device management

Intune

Jamf

Active Directory

Azure AD

M365

Job description

Junior IT Support Engineer – 3-month contract – Surrey

My Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team.

This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services.

We have worked for this customer previously and it is possible that this has the potential to lead to permanent.

Key Responsibilities of the Junior IT Support Engineer:

• Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues.
• Troubleshoot and support both Windows and macOS environments.
• Set up, configure and deploy devices using Intune (Windows) and Jamf (macOS).
• Support user administration tasks including Active Directory, Azure AD, and M365.
• Assist with device rollouts, refresh projects, and general deployment activities.
• Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions.
• Escalate complex issues to senior members of the IT team when required.

Skills & Experience from the Junior IT Support Engineer:

• Experience in a 1st Lin...