Junior Field Research Executive

Eurofins; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sensory and consumer research firm in Crawley is seeking a Junior Field Research Executive to support consumer research projects. This role involves coordinating fieldwork, working with interviewers and supervisors, and ensuring compliance with company quality standards. The ideal candidate will have a graduate-level qualification and strong skills in IT, communication, and organization. Opportunities for professional development in a fast-paced environment are provided.

Qualifications

• Graduate level qualification or equivalent experience.
• Strong IT skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills.
• High level of attention to detail and organizational ability.
• Able to work under pressure in a fast-paced environment with time sensitive deadlines.

Responsibilities

• Support the planning, coordination, and delivery of consumer research projects.
• Collaborate with colleagues to set up and deliver consumer tests.
• Respond to day-to-day queries from interviewers and supervisors.
• Maintain accurate and up-to-date project records.
• Ensure all quality control procedures are followed.

Skills

Microsoft Excel

Verbal communication

Written communication

Attention to detail

Organizational ability

Ability to work under pressure

Education

Graduate level qualification or equivalent experience

Job description

Overview

We are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 19 proprietary state-of-the-art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners.

SAM provides tailor-made solutions, delivering actionable guidelines to make our clients’ brands and products memorable.

SAM is a great place to work.

Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research.

Become your most extraordinary self with support and development throughout your career.

Best in class

Join our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues.

We\'re proud to be part of the Eurofins Group

World-leader in Testing for Life. With about 61 000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.

Job Description

The Junior Field Research Executive will support the successful planning, coordination, and delivery of consumer research projects. Working closely with internal teams, interviewers, supervisors, and clients, the role ensures that fieldwork is conducted efficiently, accurately, and in full compliance with company procedures and quality standards.

Main Duties

• Collaborate with colleagues to set up and deliver consumer tests, ensuring all documented Project Management procedures are followed.
• Act as a first point of contact for interviewers and supervisors, responding to day-to-day queries and providing timely guidance and support via telephone and email.
• Provide regular and accurate updates on survey progress and completion using Red Jade and other designated research platforms.
• Take responsibility for the handling and storage of samples, ensuring full compliance with company procedures.
• Prepare all fieldwork documentation, materials, and equipment accurately and within required timelines

Key Responsibilities

Operational & Project Support

• Support colleagues across all aspects of project delivery, ensuring adherence to documented Project Management procedures.
• Organise and coordinate project logistics, including booking Field teams, venues, equipment, IT resources, couriers, and participant incentives.
• Respond to telephone and email enquiries from research participants and the field workforce.
• Maintain accurate and up-to-date project records, including regular updates in Red Jade and proficient use of Excel.

Fieldwork & Materials Management

• Receive product samples, complete associated documentation, and coordinate distribution.
• Prepare field materials, including questionnaires, quotas, appointment schedules, instructions, rotations, respondent lists, and pay claims.
• Enter and maintain interviewer and supplier details on Field Plus and ESPM databases.
• Pack and unpack equipment and paperwork from Field locations, ensuring all items are accounted for, clean, and fully operational.
• Attend fieldwork sessions as required, supporting interviewers to ensure smooth and effective delivery.

Quality & Compliance

• Ensure all quality control procedures are followed in line with ISO standards and SAM Research expectations.
• Order cash and voucher incentives and ensure accurate reconciliation following each project.

Qualifications

Personal Responsibilities

• Carry out all duties in accordance with the ethos, values, and company policies of SAM Sensory and Consumer Research UK Limited.
• Contribute positively to the growth and profitability of the business through high-quality work, effective communication, and strong collaboration with colleagues, the Field workforce, and clients.

Required Competencies

• Graduate level qualification (or equivalent experience).
• Strong IT skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills.
• High level of attention to detail and organisational ability.
• Able to work under pressure in a fast-paced environment with time sensitive deadlines