Junior Customer Success Manager

ClearCourse; Remote; GBP 30,000 - 40,000; Full time

Job summary

A prominent software provider in the UK is seeking a Junior Customer Success Manager to support existing customers and help them derive value from innovative software solutions. This remote role involves field-based travel across the UK and Ireland, and works closely with senior team members to enhance customer adoption and retention. Ideal for candidates early in their Customer Success careers, this position offers excellent mentorship and growth opportunities. Candidates should be eager to advance into a full Customer Success Manager role over time.

Qualifications

• Early in their Customer Success or Account Management career.
• Looking to take the next step and grow into a full CSM role.

Responsibilities

• Support existing customers and help them get value from GDS products.
• Work closely with senior Customer Success Managers.
• Take ownership of customer relationships and renewals.

Job description

Company description:

ClearCourse

Job description:

Junior Customer Success Manager

Remote role | UK and Ireland | Field-based travel

Garage Data Systems is a leading provider of garage management software, supporting independent workshops, repair centres, and automotive networks across the UK and Ireland. Part of the ClearCourse group, GDS is continuing to grow as we expand our customer base and accelerate adoption of our cloud platform and integrated payments solution, Garage Pay.

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team.

This role is well suited to someone early in their Customer Success or Account Management career who is looking to take the next step and grow into a full CSM role over time.

The Role

This is a remote, customer-facing role supporting an existing portfolio of garage customers across the UK and Ireland, with regular travel for on-site visits, reviews, and industry engagement.

You will work closely with senior Customer Success Managers, onboarding, and sales teams to support customer adoption, engagement, and retention. Over time, you will take increasing ownership of customer relationships, renewals, and growth opportunities.

What Youll Be Doing

• Supporting the man...