Junior Customer Demand Planner

ARC Group; Norwich; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics company in the UK is seeking a Junior Customer Demand Planner to manage customer demand and stock levels. This role involves delivering accurate demand forecasts, managing orders, and maintaining relationships with customers and suppliers. The position offers a salary of £30,000 per annum plus a bonus, and includes hybrid working options. Ideal candidates will have experience in demand planning, excellent communication skills, and a proactive mindset to improve processes.

Qualifications

• Experience in demand planning or supply chain management.
• Ability to produce accurate reports and forecasts.
• Strong communication skills for managing relationships.

Responsibilities

• Manage customer demand, stock levels, and orders efficiently.
• Deliver accurate demand forecasts using available data.
• Maintain strong relationships with customers and suppliers.

Skills

Demand forecasting

Order management

Relationship building

Stock management

Job description

Job Title: Junior Customer Demand Planner

Job Type: FTC - potential of becoming permanent

Location: Norwich (Hybrid available)

Rate of pay: £30,000 per annum + bonus

As a Planner you will manage customer demand, stock levels, and orders across the company’s product range in a cost‑effective manner, ensuring optimal availability within fresh and frozen shelf lives. Plan demand and coordinate transportation across the UK and Europe. You will also be required to work 1 in every 4 weekends but this can be from home for a couple of hours.

Key Responsibilities

• Deliver accurate demand forecasts using just‑in‑time planning and available data
• Manage orders, invoices, and documentation, ensuring accuracy and compliance
• Take ownership of the company’s most profitable customer and proactively improve ways of working
• Maintain strong relationships with customers, suppliers, 3PLs, and internal teams
• Monitor supplier performance and manage stock accuracy across all systems and locations
• Support new product and supplier introductions with commercial and marketing teams
• Produce weekly and monthly reports
• Provide cover across the Supply Chain team as required

Contact Maryrisa or Holli if you are available for this position on (phone number removed)