Junior Applications Engineer

SF Recruitment (Leicester); Preston; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is looking for a Junior Applications Engineer to join its team in the UK. This role involves developing and improving laser cutting applications and providing remote and on-site customer support. Candidates should have an electrical or electromechanical engineering degree, ideally with up to 2 years of experience. Responsibilities include diagnosing issues remotely, traveling to customer sites to assist with laser machines, and commissioning new equipment in the factory, offering a dynamic and engaging work environment.

Qualifications

• Up to 2 years’ experience in a relevant engineering role.
• Strong understanding of laser cutting applications and systems.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Conduct on-site repairs and commissioning of laser equipment.

Skills

Electrical engineering

Electromechanical engineering

Customer service

Education

Electrical/Electromechanical Engineering degree

Job description

Junior Applications Engineer

£30,000 - £35,000 – Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years’ experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Visiting customer sites a few times a month to repair, maintain and commission laser machines

Key Responsibilities

• Develop and improve laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when field visit is required
• Travel to customer sites as needed to conduct on-site repairs, maintenance, upgrades, and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document differences between legacy laser systems and new-generation machines, their physical design, control systems, etc.