Job Coach

Gwaith yn yr Arfaeth / Futureworks; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

An employment support organization in the United Kingdom is seeking a motivated Job Coach to help guide long-term unemployed individuals back into sustainable work. This role involves providing tailored support and building relationships with clients and local employers. Ideal candidates will have a strong background in employability and excellent interpersonal skills. Bilingual fluency in Welsh and English is desirable. The position is fixed-term until 30/06/2027.

Qualifications

• Bilingual fluency in Welsh and English is desirable.
• Strong background in employability, advice and guidance, recruitment, or customer service.
• Excellent interpersonal skills.
• Ability to work independently and manage a caseload.

Responsibilities

• Work directly with individuals who are long-term unemployed.
• Provide one-to-one support to overcome barriers to employment.
• Offer tailored coaching and job search support.
• Collaborate with local employers and training providers.

Job description

Make a difference. Help people transform their futures

Imagine being the reason someone gets their confidence back. Imagine helping someone land their first job in years. As a Job Coach, you’ll work with people across Ceredigion who’ve been out of work for a while – helping them take real steps toward a brighter future. Fixed Term until 30/06/2027.

Futureworks is looking for a motivated and empathetic Job Coach to join our employability team, based in Aberystwyth & Lampeter you will be supporting people across Ceredigion on their journey back into sustainable employment.

This is an exciting opportunity to play a key role in delivering the DWP Restart Scheme, aimed at helping Universal Credit claimants who have been unemployed for 6 months or more find meaningful work.

Responsibilities

• Work directly with individuals who are long-term unemployed, guiding them through their employment journey
• Provide one-to-one support to overcome personal and practical barriers to employment
• Offer tailored coaching, job search support, confidence building, and re-training guidance
• Collaborate with local employers, training providers, and other stakeholders to create employment opportunities
• Build strong, positive relationships and act as a trusted, motivational adviser
• Track progress, meet performance targets, and celebrate client successes along the way

Qualifications

• Bilingual fluency in Welsh and English is desirable – you’ll be engaging with individuals and businesses across Ceredigion
• A strong background in employability, advice and guidance, recruitment, or customer service
• Excellent interpersonal skills – you're a natural relationship-builder, motivator, and problem solver
• A self-starter with the ability to work independently, manage a caseload, and hit targets
• A good understanding of the local employment and recruitment landscape, including self-employment options

Whether you come from an employability, recruitment or careers advice background – if you have the passion and drive to help others, we’d love to hear from you.

Additional Information

• You’ll need access to your own transport, as the role involves travel throughout Ceredigion and occasionally Pembrokeshire
• This post is subject to an Enhanced DBS check

Please refer to the job description on the website for more details on this vacancy and the person specification.