Jo Malone London - Aberdeen - Christmas Stylist - Various Hours

The Estée Lauder Companies Inc.; Aberdeen City; On-site; GBP 20,000 - 28,000; Full time

Job summary

A global beauty company in Aberdeen is looking for a Boutique Stylist at Jo Malone London. You'll provide outstanding customer service, maximize sales, and support in-store events. The ideal candidate is warm and friendly, has a passion for storytelling, and can work flexible retail hours. Join us to create memorable experiences for our visitors.

Qualifications

• Ability to provide inspirational, authentic and personalized customer service.
• Ability to work retail hours in a fast-paced environment.
• Proof of right to live and work in the country required.

Responsibilities

• Deliver exceptional customer service.
• Maximise sales performance and productivity.
• Build collaborative relationships with team members.
• Support in-store events.
• Maintain high standards of visibility and housekeeping.

Skills

Customer service

Sales performance

Team collaboration

Event execution

Stock awareness

Job description

Overview

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.

Responsibilities And Tasks

• Deliver exceptional customer service
• Maximise sales performance and productivity
• Build collaborative relationships with your colleagues
• Support the execution of in store events
• Awareness of stock and inventory
• Maintain high VM standards and work environment
• To be aware of competitor activity and to drive an omni-channel approach
• Adhere to Brand grooming guidelines
• Maintain the high standard of housekeeping

Qualifications

The Ideal Candidate

The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview