JIRA Business Analyst / SME

Barclay Simpson; Leeds, City of Edinburgh, Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading consultancy firm in the UK is seeking a candidate to oversee JIRA design processes. You will enhance JIRA adoption by providing support to teams and training to JIRA champions. The ideal candidate should have strong skills in configuring JIRA projects and possess a solid understanding of agile methodologies. Strong analytical abilities and excellent communication skills are critical for success in this role.

Qualifications

• Proficient in configuring and customizing JIRA projects, workflows, and fields.
• Strong understanding of agile methodologies is essential.
• Self-motivated, with excellent analytical and problem-solving skills.

Responsibilities

• Take ownership of JIRA design thinking processes.
• Support the enhancement of JIRA adoption across teams.
• Provide training and support to JIRA champions.

Skills

Configuring and customizing JIRA projects

Understanding of agile methodologies

Analytical and problem-solving abilities

Communication skills

Experience with JIRA plugins and add-ons

Job description

Key responsibilities

• Take ownership of JIRA design thinking processes
• Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications
• Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool
• Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it
• Enhancing JIRA dashboards, reports, and filters to meet reporting needs
• Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features
• Ensuring JIRA aligns with agile practices and methodologies across the directorate
• Providing training and support to JIRA champions within the directorate
• Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects

Skillset Sought

• Skilled in configuring and customizing JIRA projects, workflows, and fields
• Strong understanding of agile methodologies
• Self-motivated, results-driven – Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Experience with JIRA plugins and add-ons is a plus