JAE/AE - Finance/ Fintech/ Property

JFL Search & Selection Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading communications consultancy in London is seeking an Account Support professional to manage client relationships and oversee account delivery. The ideal candidate will demonstrate strong writing abilities, creative thinking, and a commitment to teamwork. Responsibilities include handling accounts, leading administration tasks, and contributing to new business pitches. This role offers a competitive salary and benefits including private health, dental, and training opportunities.

Benefits

Private health and dental

Pension

25 days holiday

Bonus

Extensive training

Qualifications

• Experience in handling clients and building trust.
• Ability to understand client sector issues and news.
• Strong writing skills across various media.

Responsibilities

• Handle clients and manage day-to-day account work.
• Lead account administration and delivery.
• Support new business development and pitches.

Skills

Client relationship management

Creative thinking

Writing skills

Team collaboration

Job description

London-based communications consultancy dedicated to helping deliver outstanding business success for their clients in a wide range of sectors including finance, fintech, property, healthcare and energy. They create innovative, rich content and work with all types of media to implement powerful communications programmes to support clients’ business objectives. Their work integrates senior counsel and powerful media relations with digital marketing, data analytics and solutions to provide intelligent, modern communications.

JAE/AE - Finance/ Fintech/ Property

Salary Salary DOE plus private health and dental, pension, 25days holiday, bonus and extensive training

Location London

Reference EG889102

Edwina Goldman

Account support

• Confidently handling clients and building their trust around day to day account work
• Increasingly being aware of workflow across the account
  • Alerting senior team members to pressures, deadlines or issues on accounts, including your own activity
• Leading on delivery of account administration, including EOW reports/monthly activity reports, coverage documents etc
• Exhibiting understanding of and sensitivity to changing client priorities and pressures
• Beginning to show increased understanding and appreciation of commercial engagement with clients and importance of showcasing our work

Delivery

• Taking initiative around creative ideas for clients to support high levels of quality activity
• Demonstrating understanding of client sector issues, news and trends
• Contributing effectively to team brainstorms and developing news angles, stories and pitches
• Showing understanding of client KPIs and expectations
• Developing excellent writing skills across range of media and increasingly starting to coach junior team members to the same standard
• Serving as an enthusiastic role model to more junior team members, providing proactive guidance, support and constructive feedback
• Maintaining can-do approach and cool head in moments of pressure or challenging circumstances and stepping up to challenges when they arise
• Showcasing a strong work ethic and ownership of account workload and ensuring this attitude is demonstrated by more junior team members
• Encouraging an ethos of friendliness and conscientiousness across the team, supporting team members, offering help and maintaining strong collegiality

New business

• Increasingly supporting development of new business projects, providing clear advice to more junior team members
• Demonstrating growing understanding and confidence during new business pitches
• Ability to articulate breadth of Sapience services