IT Technician - Hatfield - £16.06 Per Hour Umbrella - CONTRACT

Click; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm is hiring an IT Technician based in Hatfield. The role involves performing configuration software builds, repairs on customer devices, and maintaining software updates. Candidates should be familiar with ITSM and possess problem-solving skills. This position requires flexibility with shift hours and an eye for detail, especially when working in a workshop environment.

Qualifications

• Experience in configuration software builds, problem solving and fault finding.
• Familiar with software and hardware components of tablets, desktops and laptops.
• Self-sufficient, technically minded with strong attention to detail.

Responsibilities

• Perform configuration software builds and repairs on various customer devices.
• Carry out software builds and updates, prepare shipments to customers.
• Log issues and close calls on ITSM.

Skills

Configuration software builds

Problem solving

Laptop and desktop repairs

Attention to detail

Tools

ITSM

SAP

ServiceNow

Job description

Overview

We are recruiting for an IT Technician based at our client's head office in Hatfield.

IT Grade technician required on shifts between the hours 07:00 - 19:00 (7.5hrs shift); flexibility on hours may be requested.

Responsibilities

• Perform configuration software builds and repairs on various customer devices.
• Carry out software builds, software updates, repairs, and prepare kit to be shipped to various customers.
• Complete tasks in ITSM, SAP and ServiceNow environments, prepare reports, monitor queues, answer queries, and liaise with management/service management teams.
• Log issues and close calls on ITSM.

Qualifications

• Experience in configuration software builds, problem solving and fault finding.
• Laptop and desktop repairs; familiar with software and hardware components of tablets, desktops and laptops.
• Self-sufficient, technically minded with strong attention to detail; comfortable performing repetitive tasks.
• Safety boots are required.

Based in the Operations Centre at our client in Hatfield Workshop environment.