IT Technician - Bournemouth Helpdesk (Windows/Office365)

Hunter Selection; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment consultancy is seeking an IT Technician in Bournemouth, offering a salary of up to £26,000. The role involves providing support for internal users via phone, email, and tickets, focusing on various IT issues. Key benefits include career development and a health programme. Required are good knowledge of Windows OS, Office365, and basic networking skills. This is an urgent vacancy, apply promptly to avoid disappointment.

Benefits

20 days + bank holiday

Good career development and training opportunities

Health & wellbeing programme

Pension

Discount scheme

Company events + more

Responsibilities

• Acting as the first point of contact for all IT Support queries.
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with team leaders and senior management to resolve tickets.
• Researching and documenting solutions to problems on the knowledge base.

Skills

Good working knowledge of Windows operating systems (10/11)

Experience with Office365 applications

Understanding of Active Directory and Windows Server

Basic networking skills (TCP/IP, DNS and DHCP)

Excellent communication skills

Job description

A recruitment consultancy is seeking an IT Technician in Bournemouth, offering a salary of up to £26,000. The role involves providing support for internal users via phone, email, and tickets, focusing on various IT issues. Key benefits include career development and a health programme. Required are good knowledge of Windows OS, Office365, and basic networking skills. This is an urgent vacancy, apply promptly to avoid disappointment.