IT Technician

BBI Consult SAC; Weston-super-Mare; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A local educational organization is seeking an IT Technician to support digital education in Weston-super-Mare. In this vital role, you will provide hands-on technical support to staff and students, ensuring that ICT systems are running smoothly across academies. You'll act as a first point of contact for ICT support, maintain hardware, and help facilitate digital innovations. The ideal candidate is enthusiastic about technology and has relevant qualifications, with an opportunity to grow in a supportive environment.

Benefits

Generous pension plan

Health benefits including wellness sessions

Opportunities for professional development

Qualifications

• Good literacy and numeracy skills, including GCSE English and Maths.
• A relevant IT qualification at Level 3 or above.
• Knowledge of Windows 10/11 installation and maintenance.
• Experience working within an IT support environment.
• Strong problem-solving skills and effective communication.

Responsibilities

• Act as a first point of contact for ICT support.
• Support and maintain ICT equipment including desktops and laptops.
• Carry out basic hardware diagnostics and repairs.
• Assist with system upgrades and ICT improvement projects.

Skills

Good literacy and numeracy skills

Knowledge of Windows 10/11

Strong problem-solving skills

Excellent communication skills

Experience working in IT support

Education

Relevant IT qualification at Level 3 or above

GCSE English and Maths at grade C or above

Tools

Microsoft server environments

AV technologies

Job description

Job Title: IT Technician

Actual Annual Salary: £28,859 - £31,111 (CLF Grade C) Based on hours and working weeks

Contract Type: Permanent

Hours: Full-time, 37 hours per week, Monday to Friday / All year-round

Additional role info: Monday to Thursday 7.5 hours per day 8am to 4pm with 30-minute lunch & Friday 7 hours 8am to 3.30pm with 30-minute lunch. The primary location for this role is Broadoak Academy in Weston-super-Mare, with regular travel to other academies as needed. Outside of these on-site responsibilities, the role offers flexibility to work remotely, supporting a balanced and adaptable working arrangement.

Provisional Start Date: April 2026

Your opportunity to support and empower digital education across our trust

As an IT Technician for the Cabot Learning Federation, you will have the opportunity to help keep our schools running smoothly powering teaching, learning and innovation through reliable, secure technology. This is a role where your support directly shapes students success and gives you the chance to lead meaningful digital change every day.

We are seeking a dedicated and proactive IT Technician to join our ICT team at Cabot Learning Federation (CLF). In this key frontline role, you will ensure high-quality ICT provision that underpins learning, safeguarding and operational excellence across our academies.

Working under the guidance of senior ICT staff and in close collaboration with colleagues across the Trust, you will provide responsive, hands‑on technical support to staff and students. You will play a vital role in maintaining ICT systems, resolving day‑to‑day issues, supporting classroom technology, and contributing to the smooth delivery of academy‑based and trust‑wide IT services.

This is an excellent opportunity for an IT support professional who enjoys problem‑solving, supporting users, and seeing the real‑world impact of their work in an education environment. The role offers variety, responsibility and progression, within a large, mission‑driven organisation where technology truly enables success.

About The Role

As an IT Technician, you will:

• Act as a first point of contact for ICT support, responding to, logging and resolving hardware and software incidents for staff and students.
• Support and maintain ICT equipment including desktop and laptop devices, interactive displays, projectors and other classroom technologies.
• Carry out basic hardware diagnostics, repairs, installations and upgrades.
• Support network systems and infrastructure under the guidance of senior ICT colleagues, including switches, patching and configuration changes.
• Assist with system upgrades, audits and ICT improvement projects, contributing to digital innovation across the academy and Trust.
• Provide clear advice, guidance and informal training to users, adapting your communication style to suit varying technical ability.
• Supervise, coach or mentor less experienced team members where appropriate.

About You

We are looking for someone who is enthusiastic about technology and motivated by helping others succeed.

You Will Have

• Good literacy and numeracy skills (including GCSE English and Maths at grade C or above, or equivalent).
• A relevant IT qualification at Level 3 or above (or equivalent experience), such as ITIL.
• Knowledge of Windows 10/11 installation and configuration, along with desktop and laptop hardware maintenance.
• Experience working within an IT support or technical services environment.
• Strong problem‑solving skills, with the ability to diagnose issues and adapt solutions to users needs.
• Excellent communication, interpersonal and organisational skills.
• The ability to manage a busy workload and respond flexibly to planned and ad‑hoc requests.
• An understanding of ICT security, data protection and safeguarding responsibilities, particularly within an education setting.
• A patient, collaborative approach and a genuine interest in supporting staff and students.

Desirable Experience Includes

• Microsoft server environments, Active Directory, antivirus systems and virtualisation.
• Networking technologies such as switches, DNS and DHCP.
• Classroom and AV technologies.
• Experience working within a school or education‑based environment.

Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

Why work in CLFs IT team?

By joining Cabot Learning Federation, you’ll be part of a values‑driven organisation where technology plays a vital role in improving life chances for children and young people.

We Offer

• The opportunity to make a real difference every day, supporting teaching, learning and innovation.
• Varied, hands‑on IT work across hardware, software and user support.
• A supportive and collaborative IT team, with strong links to the Central IT service.
• Opportunities for professional development and skills progression within a large multi‑academy trust.
• A strong commitment to safeguarding, inclusion and continuous improvement.

Why work at CLF?

We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued and make a meaningful difference to the lives of others.

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part‑time and flexible working opportunities will be considered.

What We Can Offer You

• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in‑role/wider‑trust development opportunities.
• Well‑being support through an Employee Assistance Programme.
• Health benefits, including wellness sessions, gym discounts, and flu jabs.
• A range of generous family leave options, including above industry average occupational maternity pay.
• Additional benefits like cycle to work scheme, on‑site parking plus many more!

Recruitment Timeline

• Closing Date: 22 February 2026 @11.59pm
• Shortlisting: 23 February 2026
• Interviews: 02 March 2026

For an informal discussion about the role/to find out more, please email CLFs Recruitment Team directly (details can be found on the ‘Contact Us’ page on CLFs main website, or in the ‘Application Instructions’ section when applying).

As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs – a full education and employment history must be provided through our application form.

We are unable to offer sponsorship with this role.

We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.

Attachments

• CLF Privacy Notice
• CLF Safeguarding & Child Protection Policy
• Recruitment, selection & disclosure policy & procedure (including employment of ex‑offenders)
• ICT Technician - PS
• ICT Technician - JD

Safeguarding Statement

The Cabot Learning Federation is committed to safeguarding and promoting the welfare of children and young people. All roles across the trust have a varying level of responsibility for ensuring safeguarding practice, with some roles holding significant responsibility and involving working with children on a daily basis in regulated activity. Regardless of the level of responsibility and involvement in each role, we expect all staff, visiting professionals and volunteers to share this commitment.

All successful candidates will undergo a comprehensive pre‑employment checking process, including an enhanced DBS check (including a further check against the appropriate barred list), references from current and previous employers, health, right to work in the UK, child disqualification (where applicable), prohibition from teaching/management and online checks. You must also tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.