IT Technician

Teaching Vacancies; Morley; On-site; GBP 24,000 - 32,000; Full time

Job summary

An educational trust is looking for an IT Technician to provide remote and onsite IT support. This role emphasizes a strong commitment to customer service and ensuring secure IT services. The ideal candidate should have GCSE qualifications in English and Mathematics, along with a Level 3 qualification or a willingness to obtain one. A comprehensive benefits package is provided, including pension scheme membership and professional support training.

Benefits

Membership of a pension scheme

Continued investment in staff development

Access to Employee Assistance Programme

Cycle to work scheme worth £2k

Qualifications

• Proven track record of providing remote and onsite IT support.
• Experience working in an education setting is ideal.
• Ability to maintain secure and stable IT services.

Responsibilities

• Provide remote and onsite IT support to customers.
• Maintain secure and stable IT services.
• Collaborate with stakeholders to ensure high-quality service delivery.

Skills

Customer service

Remote IT support

Onsite IT support

Managing competing priorities

Education

GCSE Grade C/4 and above in English and Mathematics

Relevant Level 3 qualification

Job description

Overview

The GORSE Academies Trust is seeking to appoint a skilled, passionate technologist with a keen interest in customer service, for the role of IT Technician. The successful candidate will have a proven track record of providing remote and onsite support to customers, ideally within an education setting. They will be committed to ensuring that IT Services are safe, secure, and robust, whilst maintaining flexible, friendly and strong working relationships with all stakeholders. The successful candidate will join an established IT Service Hub, based at one of our Secondary academies.

Responsibilities

The job involves providing remote and onsite IT support to customers while maintaining secure and stable IT services. The successful candidate will work within an established IT Service Hub and collaborate with stakeholders to ensure high-quality service delivery.

Qualifications

• GCSE Grade C/4 and above (or equivalent) in English and Mathematics.
• A relevant Level 3 qualification, or willing to work towards.
• Experience of managing competing priorities and working to tight timescales.

What the school offers its staff

As a trust, we want to ensure that professionals at every stage in their career have the opportunity to enjoy expert support and training. We are pleased to offer a generous benefits package to our team – as we work together to create a rewarding future for all including:

• Membership of a teacher or local government pension scheme, depending on the role.
• A commitment to continued investment in our professionals, supporting every member of staff throughout their career in the trust.
• Access to an Employee Assistance Programme which provides confidential professional advice and support 24 hours a day, 7 days a week.
• £2k Cycle to work scheme.

Commitment to safeguarding

We are committed to safeguarding the welfare of children and expect all staff and volunteers to share this commitment. The successful candidate will be subject to full employment checks, including an enhanced DBS disclosure and barring service check. We promote diversity and aim to establish a workforce that reflects the population of Leeds.