IT Support Technician — Windows & Network Helpdesk

Haughey Recruitment; Dungannon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A professional recruitment agency is looking for an IT Support Technician in Dungannon. The ideal candidate will provide technical support, manage IT systems, and contribute to various IT projects. Successful applicants will have strong communication skills, experience with Windows 10/11, and a problem-solving attitude. This is a great opportunity for those who enjoy working in fast-paced environments and helping others. Competitive salary and further career development opportunities are offered.

Qualifications

• Previous experience in an IT support role is required.
• Strong knowledge of Windows operating systems is essential.
• Experience with PC hardware diagnostics is necessary.

Responsibilities

• Provide first‑line and second‑line technical support.
• Install, configure, and maintain IT equipment.
• Troubleshoot hardware and software issues.
• Administer user accounts and permissions.
• Contribute to system upgrades and IT projects.

Skills

Customer service skills

Problem-solving skills

Communication skills

Tools

Microsoft 365

Windows 10/11

Networking knowledge

Job description

A professional recruitment agency is looking for an IT Support Technician in Dungannon. The ideal candidate will provide technical support, manage IT systems, and contribute to various IT projects. Successful applicants will have strong communication skills, experience with Windows 10/11, and a problem-solving attitude. This is a great opportunity for those who enjoy working in fast-paced environments and helping others. Competitive salary and further career development opportunities are offered.