IT support technician

Hunter Selection; England; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading IT support firm in Bridgwater is looking for an IT support technician to assist external clients with their IT needs. The role requires strong customer service and communication skills, relevant IT qualifications, and experience in a managed service provider environment. The position offers a salary between £26K-£29K along with benefits such as 22 days of holiday and career progression opportunities.

Benefits

22 days holiday + bank holiday

Career progression

Company pension

Qualifications

• Experience in supporting Microsoft Office products.
• Understanding of networking basics.
• Willingness to learn and escalate tickets as needed.

Responsibilities

• Provide IT support through email, ticketing system, or phone.
• Support a network of external customers.
• Collaborate within a skilled team.

Skills

Experience in MSP

Excellent customer service skills

Excellent communication skills

Education

Relevant qualification in IT

Tools

Microsoft Office - Exchange

Microsoft Intune

OneDrive

Active Directory

DNS

DHCP

Job description

Overview

IT support technician - Bridgwater (Onsite) - £26K-£29K

I am seeking an IT support technician to work within a growing MSP, supporting a host of external clients on their IT needs. The successful IT support technician will provide IT support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team and escalating tickets when needed.

Benefits

• 22 days holiday + bank holiday
• Career progression
• Company pension

Requirements / Qualifications

• Experience in an MSP
• Have a relevant qualification in IT
• Experience in supporting Microsoft Office - Exchange, Intune, OneDrive
• A good understanding of the basics of networking
• Experience with Active Directory, DNS, DHCP
• Excellent customer service skills
• Excellent communication skills

This is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in the role of IT support technician or are looking for something similar, please contact Harry Davies directly.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.