IT Support Engineer - On-Site

Amentum; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based Defence contractor is seeking an IT Systems Engineer who will provide first, second, and third line support for Defence IT systems. The role involves maintaining a virtual server environment on VMware, assisting with Windows 10 and Windows Server platforms, and diagnosing network issues. Candidates should possess experience in secure environments like the UK MOD and show a collaborative approach to learning new technologies. This on-site position ensures operational support within structured working hours.

Benefits

Free single medical cover

Enhanced parental leave pay

Professional development reimbursement

Paid volunteering time

Qualifications

• Experience working within the UK MOD or similar secure environments.
• A collaborative approach and willingness to learn new technologies.

Responsibilities

• Support and maintain a virtual server environment (VMware).
• Provide assistance for Windows 10 and Windows Server platforms.
• Diagnose and resolve LAN and WAN issues.
• Administer Active Directory.
• Maintain VTC equipment and ensure smooth operation.

Skills

Problem-solving

Collaboration

Support for Defence IT systems

Tools

VMware

Windows 10

Windows Server 2012/2016

Active Directory

Job description

About the Opportunity

We're looking for an IT Systems Engineer who enjoys problem‑solving and collaborating to provide first, second, and third line support for Defence IT systems.

What you’ll do:

• Support and maintain a virtual server environment (VMware)
• Provide assistance for Windows 10 and Windows Server 2012 / 2016 platforms
• Maintain VTC equipment and ensure smooth operation
• Administer Active Directory
• Install and configure PCs, servers, printers, and peripherals
• Diagnose and resolve LAN and WAN issues
• Log and escape faults and service requests
• Maintain crypto equipment (including firmware loading)

This role is on‑site due to system classification. Our team works flexibly to ensure coverage during working hours, and there are no out‑of‑hours service level agreements for this system.

Here’s What You’ll Need

• Experience working within the UK MOD or similar secure environments
• Experience supporting Defence IT systems
• A collaborative approach and willingness to learn new technologies

About Us

We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are our greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family‑friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships.

We also give back to our communities through our Collectively program which incorporates matched‑funding, paid volunteering time and charitable donations.

Our Culture

Our values stand on a foundation of safety, integrity, inclusion, and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we are more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.

We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit Promoting Equality & Diversity in Jobs and Career - VERCIDA to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join us then please let us know.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low‑income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.