IT Support Engineer: Fast-Paced FMCG Tech Role

Michael Page; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment firm is looking for an IT Support Engineer to provide second-line support within a thriving FMCG company. Based in Redditch, this permanent position offers a competitive salary between £30,000 and £35,000. The successful candidate will ensure optimal IT systems performance, assist in hardware and software deployments, and maintain user accounts for security. The role promises opportunities for professional development and a supportive work culture, ideal for anyone eager to contribute to the success of a dynamic organization.

Responsibilities

• Provide second-line IT support to resolve technical issues.
• Maintain and monitor IT systems for optimal performance.
• Assist in the setup and deployment of hardware and software.
• Manage user accounts and permissions for system security.
• Collaborate with the Technology department for system upgrades.
• Document IT procedures and train end-users.
• Monitor system performance and troubleshoot issues.
• Ensure compliance with IT policies and best practices.

Skills

Strong technical knowledge of IT systems

Proficiency in Microsoft Server/Azure Platform

Competence in Microsoft 365 Suite

Experience in providing IT support

Familiarity with network configurations

Analytical approach to problem-solving

Excellent organisational skills

Proactive attitude

Job description

A leading recruitment firm is looking for an IT Support Engineer to provide second-line support within a thriving FMCG company. Based in Redditch, this permanent position offers a competitive salary between £30,000 and £35,000. The successful candidate will ensure optimal IT systems performance, assist in hardware and software deployments, and maintain user accounts for security. The role promises opportunities for professional development and a supportive work culture, ideal for anyone eager to contribute to the success of a dynamic organization.