IT Support Engineer

ISR Recruitment Ltd; Truro; On-site; GBP 80,000 - 100,000; Full time

Job summary

A professional services company is seeking an IT Support Engineer in Truro, Cornwall, offering a salary around £30,000 per year. The role focuses on providing front-line support to ensure users remain connected and productive. Candidates should have at least 2 years of relevant experience and strong technical skills, including Windows Server and Office 365. Additional benefits include 25 days holiday, pension, and various insurances, making it an attractive opportunity for IT professionals.

Benefits

25 days holiday plus bank holidays

Pension

Life Insurance

Medical Insurance

Qualifications

• 2+ years' experience in a similar helpdesk or IT environment is essential.
• Experience with Windows Server, Active Directory, DHCP, DNS, GPOs.
• Excellent knowledge of Office 365 including Email, SharePoint, OneDrive.
• A full driving licence is preferred for travel between sites.

Responsibilities

• Provide hands-on support to keep users connected and productive.
• Assist with the rollout of new hardware and software.
• Provide end user IT training and ensure IT systems run smoothly.

Skills

Ability to work under pressure and manage multiple projects

2+ years' experience in a similar helpdesk or IT environment

Windows Server experience

Excellent Office 365 knowledge

Windows Desktop 10/11

Excellent customer service skills

A proactive person passionate about IT

Full driving licence

Working within an ITIL environment

Job description

Overview

• IT Support Engineer
• Truro, Cornwall
• c£30,000 per year
• 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc.

Skills and Experience

• Ability to work under pressure and manage multiple projects
• 2+ years' experience in a similar helpdesk or IT environment is essential
• Windows Server experience (Active Directory, DHCP, DNS, GPOs, Print Management, AD Sync)
• Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
• Windows Desktop 10/11
• A proactive person who is passionate about IT
• Excellent customer service skills
• A full driving licence would be good as there will be travel between sites at times
• Working within an ITIL environment. Preferably holding a current qualification

The Opportunity

My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro.

As an IT Support Engineer, you'll be at the centre of our technical operations, providing hands-on, front-line support to keep our users connected, productive and secure every day.

You will also assist with the rollout of new hardware and software and help to provide end user IT training and other tasks to help ensure my client’s IT systems run smoothly.

Applications

Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?