IT Support Engineer

ISR RECRUITMENT LIMITED; Truro; On-site; GBP 25,000 - 30,000; Full time

Job summary

A professional services company is seeking an IT Support Engineer based in Truro, Cornwall. You will play a key role in providing front-line technical support and ensuring all users are connected and productive. The ideal candidate will have over 2 years' experience in IT support, with strong knowledge in Windows Server and Office 365. Excellent customer service skills are essential, alongside a proactive attitude. The position also involves assisting with new software and hardware roll-outs and IT training.

Benefits

25 days holiday plus bank holidays

Pension

Life Insurance

Medical Insurance

Responsibilities

• Provide hands-on, front-line support to keep users connected, productive, and secure.
• Assist with the roll-out of new hardware and software.
• Provide end user IT training.

Skills

Ability to work under pressure and manage multiple projects

2+ years' experience in a similar helpdesk or IT environment

Windows Server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync)

Excellent Office 365 knowledge

Windows Desktop 10/11

Proactive attitude and passion for IT

Excellent customer service skills

Full driving licence

Experience in an ITIL environment

Job description

IT Support Engineer

Location: Truro, Cornwall
Salary: c£30,000 per year
Benefits: 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc.

Skills and Experience

• Ability to work under pressure and manage multiple projects
• 2+ years' experience in a similar helpdesk or IT environment is essential
• Windows Server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync)
• Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
• Windows Desktop 10/11
• My client would like someone who is proactive and loves what they do so must have a passion for IT
• Excellent customer service skills
• A full driving licence would be good as their will be travel between sites at times
• Working within an ITIL environment. Preferably holding a current qualification

The Opportunity

My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro.
As an IT Support Engineer, you'll be at the centre of our technical operations, providing hands‑on, front‑line support to keep our users connected, productive and secure every day.
You will also assist with the roll‑out of new hardware and software and help to provide end user IT training and other tasks to help ensure my clients IT systems run smoothly.

Applications

Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?