IT Support Engineer

Xact Placements Limited; Rugby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing IT support company is seeking a Field IT Systems Engineer in Rugby. This hands-on, field-based position involves providing 1st and 2nd line IT support across four sites. Candidates should have proven IT support experience and strong problem-solving skills. A full, clean UK driving licence is essential for travel between sites. Join a supportive IT team dedicated to ensuring the reliability and security of IT systems.

Qualifications

• Proven IT support experience.
• Strong problem-solving skills.
• Excellent organisational ability.
• Full, clean UK driving licence required.

Responsibilities

• Provide 1st and 2nd line IT support to staff and students.
• Support and maintain Windows-based environments.
• Troubleshoot hardware, software, and network issues.
• Assist with deployment and maintenance of IT hardware and software.
• Support cloud-based systems including Google Workspace.
• Manage user accounts, permissions, and IT assets.
• Assist with data security, backups, and disaster recovery.
• Liaise with third-party suppliers.

Skills

IT support experience

Problem-solving skills

Organisational ability

Tools

Google Workspace

Windows-based environments

Job description

Field IT Systems Engineer

Immediate requirement – interview slots available tomorrow

An exciting opportunity has arisen for a Field IT Systems Engineer מוצר join a growing and supportive IT team.

This is a hands‑on, field‑based role providing 1st and 2nd line IT support across four sites in Rugby. Reporting to the Lead IT Engineer, you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose.

Key Responsibilities:

• Provide 1st and 2nd line IT support to staff and students
• Support and maintain Windows‑based environments
• Troubleshoot hardware, software, and network issues
• Assist with deployment and maintenance of IT hardware and software
• Support cloud‑based systems including Google Workspace
• Manage user accounts, permissions, and IT assets
• Assist with data security, backups, and disaster recovery
• Liaise with third‑party suppliers and file escalations where required

The ideal candidate will have proven IT support experience, strong problem‑solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites.