IT Support Engineer

Henderson Scott Limited; Leeds; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A leading MSP in Leeds is seeking a 2nd Line IT Support Engineer to enhance their team. This hybrid role offers the opportunity to provide top-tier IT support across various environments, including servers, networks, and cloud services. Candidates should have strong experience with Microsoft technologies and problem-solving skills. The position offers a competitive salary up to £36,000, hybrid working conditions, and the chance for career development in a dynamic setting.

Benefits

Competitive salary up to £36,000

Hybrid working

Career development opportunities

Exposure to modern technologies

Qualifications

• Strong experience with IT environments including servers, networks, and cloud services.
• Proficiency in Microsoft technology stack and desktop OS support.
• Driving licence required for travel to client sites.

Responsibilities

• Provide 2nd line support for client IT environments.
• Troubleshoot and resolve technical issues efficiently.
• Assist with server installations and migrations.
• Configure and maintain networking equipment.
• Support Microsoft 365, Azure, and virtualisation environments.

Skills

Microsoft Windows Server

Exchange

Office 365

Azure Entra ID

Networking knowledge

Virtualisation (VMware or Hyper-V)

Problem-solving skills

Customer-focused attitude

Job description

Are you an experienced IT Support Engineer looking to take the next step in your career? Our client, a leading MSP, is expanding their team and seeking a 2nd Line IT Support Engineer to deliver top-tier IT support and solutions to a variety of clients. This is a hybrid role, combining home & office-based and on-site work, offering excellent exposure to diverse technologies and a supportive, professional team.

What you'll do:

• Provide 2nd line support for client IT environments, including servers, networks, and cloud services
• Troubleshoot and resolve technical issues efficiently and professionally
• Assist with server installations, migrations, and ongoing maintenance
• Configure and maintain networking equipment, including routers, switches, and firewalls
• Support Microsoft 365, Azure, and virtualisation environments
• Contribute to backup, security, and IT projects across client sites

What we're looking for:

• Strong experience with Microsoft Windows Server and Exchange
• Proficiency in Office 365, Azure Entra ID, and desktop OS support
• Networking knowledge: routers, switches, firewalls
• Virtualisation experience (VMware or Hyper‑V)
• Excellent problem-solving skills and a customer-focused attitude
• Driving licence and willingness to travel to client sites when required

Why join them?

• Competitive salary up to £36,000
• Hybrid working – balance of home working, office and client sites
• Opportunity to work with a dynamic, growing MSP
• Career development and exposure to modern technologies

If you're a hands-on IT professional looking to grow your career while working on exciting projects in a collaborative environment, apply today!

IT Support Engineer • England, West Yorkshire, Leeds