IT Support Engineer

Ashdown Group; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing IT consultancy in London is seeking an IT Support Engineer to provide both remote and onsite customer support. This hybrid role offers a salary range of £30,000 - £40,000 plus overtime, bonus, and 25 days holiday. Ideal candidates should have experience in Windows 11, Office 365, and various networking technologies. The position operates on alternating weekly shifts, providing a dynamic working environment in a bustling team. Candidates passionate about IT and eager to advance their careers are encouraged to apply.

Benefits

25 days holiday

Company pension

Overtime compensation

Bonus potential

Qualifications

• Several years of experience in IT support providing 1st & 2nd line remote and onsite support.
• Experience in providing BAU user support and some project work.
• Confident & outgoing individual with a passion for IT.

Responsibilities

• Provide both remote & onsite customer support.
• Administer Windows 11 and Office 365.
• Handle VPNs, network switches, and firewalls.

Skills

Windows 11

Office 365 administration

SharePoint administration

Azure AD & Entra ID

InTune, Auto Pilot & MDM

VPNs & network switches

Job description

My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites.

To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential.

Core skills and experience will include:

• Windows 11
• Office 365 administration
• SharePoint administration
• Azure AD & Entra ID
• InTune, Auto Pilot & MDM
• VPN's & network switches, routers & firewalls

This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London.

My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime.

If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately.

This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.