IT Support Engineer

Major Recruitment Careers; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an IT specialist to join a growing team in Glasgow. The role involves providing technical support, collaborating with internal teams, and working with core networking systems. Ideal candidates should have experience in technical support and knowledge of O365, Windows 10, and firewall security systems. This is a fantastic opportunity for professional growth within a global organization.

Qualifications

• Proven ability to solve problems effectively in a technical support environment.
• Experience in collaborating with internal teams to achieve goals.

Responsibilities

• Support IT functions across core sites.
• Collaborate closely with the IT manager for effective operations.
• Gain experience with networking systems.

Skills

Technical support experience (1st/2nd line)

Problem-solving skills

Knowledge of O365

Experience with Windows 10

Exposure to firewall security

Tools

Networking systems

Routers

Switches

WiFi systems

VOIP systems

Job description

Major IT have partnered with a global player in the FMCG and Food Manufacturing business.

As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide.

This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton.

The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016 / 19 and firewall security exposure.

You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office.

This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support ...