IT Support Engineer

Crossfit Sandyford; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fitness organization in Glasgow is seeking an IT Support Engineer for a 3-month contract to provide on-site support for around 60-70 users. The role involves handling 1st/2nd line support for hardware and software, managing user accounts, and troubleshooting basic network issues. Ideal candidates have significant IT support experience and skills in Windows, O365, and Teams. This position offers variety, autonomy, and support from a global IT team.

Benefits

Modern environment with new equipment

Varied and rewarding position

Global IT team support

Qualifications

• Solid experience as an IT Support Engineer or related role.
• Ability to work independently as the sole on-site engineer.
• Strong understanding of common enterprise software.

Responsibilities

• Provide hands‑on 1st/2nd line IT support for users.
• Work on incidents and service requests via the ticketing system.
• Support onboarding/offboarding and device deployment.

Skills

IT support experience

Windows knowledge

O365 proficiency

Basic networking skills

Excellent communication skills

Job description

3-Month Contract | East Kilbride | Inside IR35 | On‑Site

We’re looking for an on‑site IT Support Engineer to support around 60‑70 users across a broad mix of hardware, software, applications, and basic networking. You’ll be the sole IT presence on‑site, backed by a remote Infrastructure team for escalations.

Key Responsibilities

• Provide hands‑on 1st/2nd line IT support for laptops, desktops, Windows 10/11, O365, Teams and business applications
• Work on incidents and service requests via the ticketing system
• Support onboarding/offboarding, account setup and device deployment
• Troubleshoot and maintain label printers, scanners, network points, WiFi, routers
• Install, configure and decommission end‑user devices
• Basic network support including patching and connectivity troubleshooting
• Hardware repair support and data migration, plus vendor coordination
• Manage inventory and stock of IT equipment
• Handle IT equipment disposal following internal processes
• Support global IT teams with local hands‑and‑feet tasks
• Create/update knowledge base articles for end‑users
• Be visible on‑site proactive walk‑arounds and user engagement

What We’re Looking For

• Solid experience as an IT Support Engineer / Desktop Support Engineer / IT Support Analyst
• Comfortable working independently as the sole on‑site engineer
• Strong knowledge of Windows, O365, Teams and common enterprise software
• Confident troubleshooting hardware and basic networking issues
• Excellent communication, organisation and user‑facing skills

Why This Role?

• 3‑month contract with immediate start
• Balanced hardware + software workload
• Autonomy, variety and global IT team support
• Modern environment with new equipment

If you’re an IT Support Engineer, Desktop Support Analyst or IT Support Analyst and looking for a varied and rewarding position then apply now for immediate consideration.