IT Support Engineer

VIQU IT; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology recruitment firm is seeking an IT Support Engineer for a 6 month contract in London. The chosen candidate will be responsible for managing BAU workload, providing 1st and 2nd line IT support, and will play a key role in an office laptop rollout project. Ideal candidates should have experience with Windows 10/11, Microsoft 365, and Active Directory. Strong communication and interpersonal skills are essential as this role will require effective user support.

Benefits

Referral bonus up to £1,000

Opportunities for career advancement

Qualifications

• Experience rolling out and imaging laptops.
• Understanding of Windows 10/11 operating system administration and support.
• Experience with Active Directory administration and management.

Responsibilities

• Provide 1st and 2nd line support to end users across hardware, software, infrastructure and network related issues.
• Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11.
• Diagnose and resolve network connectivity issues.

Skills

Communication skills

Interpersonal skills

Active Directory Administration

Windows 10/11 support

Office 365 Administration

Ticketing system experience

Job description

IT Support Engineer 6 Month Contract London

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

The successful candidate will also play a key role in an office laptop rollout project.

IT Support Engineer Experience/Technologies

• Experience rolling out and imaging laptops.
• Understanding of Windows 10/11 operating system Administration and support
• Microsoft Stack including Office 365 Administration and support
• Active Directory Administration and management
• Using ticketing system to respond to portal requests User support
• Communication and interpersonal skills.

Key responsibilities of the IT Support Engineer

• Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related.
• Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
• Diagnose and resolve network connectivity and troubleshooting issues
• Contribute to technology updates and develop ITIL best practices.

The successful IT Support Engineer candidate will be commutable 5 days a week to Central London

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment